Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jennifer Tasche

Phoenix

Summary

Dynamic Practice Administrator with a proven track record in insurance billing and management. Expertly streamlined processes, achieving a 95%+ success rate in collections. Renowned for exceptional customer service and team management, fostering a supportive environment that enhances patient care and operational efficiency.

Overview

23
23
years of professional experience

Work History

Practice Administrator

Lernor Family Dental
Phoenix
01.2003 - Current
  • Created office policy and procedures for collections, billing, scheduling, treatment presentation and sales constantly adapting to current needs.
  • Dental insurance and billing expert
  • Consult with patients when choosing their dental benefit plans enabling them to choose appropriate plan
  • Responsible for maintaining accurate and confidential patient records.
  • Successfully maintain an average of 95%+ on all monthly billings and collections.
  • Recognized as the 'go to' person within the practice to answer and provide support for the patients, staff and doctor
  • Broad and detailed understanding of benefit offerings and levels patients have, to enable them to maximize their benefit usage on an annual basis.
  • Recruit, hire and train new employees.
  • Partner with the practice owner to develop and implement local marketing initiatives and social media presence.
  • Strong skills using Dentrix Dental Software and Microsoft office
  • Manage and coordinate all event planning including yearly open house for all patients and local health fair participation.
  • Created and streamlined insurance billing processes consistently keeping 60+ day old claims under 5% of all outstanding claims
  • Implemented office Dental Savings Plan offer and solely in charge of sales of program resulting in a 98% acceptance rate.
  • Oversaw transition to Electronic Medical Records system improving patient record accuracy by 98%

Education

Associate of Applied Science - Organizational Leadership

Paradise Valley Community College
Phoenix, AZ
05-2004

Skills

Office Administration

Organization/Time Management

Customer Service Excellence

Detail Oriented

Insurance billing and management

Accts Payables/Accounts Receivable

Record Keeping

Team management

Accomplishments

Member of Phi Theta Kappa

Timeline

Practice Administrator

Lernor Family Dental
01.2003 - Current

Associate of Applied Science - Organizational Leadership

Paradise Valley Community College