Jennifer Teer
Sugar Land
Summary
Dynamic manager with a proven track record at Sugar Land Business Suites, excelling in customer service and team leadership. Enhanced operational efficiency through strategic process improvements and effective CRM utilization. Successfully motivated teams to achieve high satisfaction levels, while negotiating favorable contracts to boost profitability.
Overview
3
3
years of professional experience
Work History
Manager
Sugar Land Business Suites
02.2025 - Current
- Managed daily operations to ensure smooth functioning of business suites
- Coordinated scheduling and logistics for client meetings and events
- Implemented process improvements to enhance operational efficiency
- Supervised maintenance staff to uphold facility standards
- Resolved client inquiries promptly to maintain high satisfaction levels
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Utilized CRM software to track sales performance and manage client interactions
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Made calls to warm leads to sign up for office space.
Assistant General Manager
KidStrong
05.2023 - 10.2024
- Managed daily operations to ensure efficient workflow and high-quality customer service.
- Developed training programs to enhance team skills and improve service delivery.
- Coordinated scheduling and staffing to optimize resource allocation across shifts.
- Implemented process improvements that increased operational efficiency and reduced downtime.
- Evaluated customer feedback to refine services and enhance member satisfaction levels.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Made calls to warm leads to sign up for membership
Education
High School Diploma -
Pearland High School
Pearland, TXNo Degree - Law Enforcement
Alvin Community College
Alvin, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Documentation and reporting
- Customer relationship management (CRM)
- Sales techniques
- Sales management
Timeline
Manager
Sugar Land Business Suites
02.2025 - Current
Assistant General Manager
KidStrong
05.2023 - 10.2024
High School Diploma -
Pearland High School
No Degree - Law Enforcement
Alvin Community College