Open To Work
JENNIFER TEW
White's Farm
Tallahassee,FL
Work Preference
Job Search Status:
Open to work
Desired Job Title
Customer Service RepresentativeCustomer Service SupervisorOffice ManagerOffice AssistantOffice Administrative Assistant
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-Site
Location:
Tallahassee, FLMonticello, FL
Open to relocation:
Yes
Minimum Desired Compensation
$17/hr
28
years of professional experience
Applied 10+ years of customer service experience and customer-focused mindset to drive positive customer experiences and customer satisfaction while seeking customer service role in fast-growing company.
Work History
Farm Manager
1 Year 8 Months- Directed daily farm operations, aligning crop and livestock activities with production goals.
- Supervised farm staff, assigning tasks and reinforcing safe work practices.
- Coordinated planting, feeding, irrigation, and harvest schedules to maintain workflow consistency.
- Monitored equipment, and herd conditions to support timely operational decisions.
Office Assistant
7 Years 5 Months- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Complete forms in accordance with company procedures.
- Maintain scheduling and event calendars.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Make copies of correspondence or other printed material.
- Locate and attach appropriate files to incoming correspondence requiring replies.
Manager
1 Year 1 Month- Managed daily tax office operations, ensuring accurate client intake and timely return processing.
- Supervised preparers, providing coaching on tax software, filing procedures, and service standards.
- Reviewed completed returns for accuracy, compliance, and consistency with current tax regulations.
- Coordinated appointment scheduling, walk-in volume, and staff coverage to maintain efficient workflow.
- Resolved client concerns professionally, supporting smooth service experiences and retention.
- Monitored office performance, identifying process improvements to reduce errors and delays.
- Trained new associates on document collection, data entry, and confidential record handling.
- Supported seasonal staffing, onboarding, and performance feedback to strengthen team productivity.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Manager
3 Years 9 Months- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Education
- Automotive Service Technician
Skills
Clerical
Critical Thinking
Customer and Personal Service
Negotiation
Active Listening
Judgment and Decision Making
Customer relations
Overseeing employees
Documentation skills
Troubleshooting skills
Timeline
Farm Manager
White's Farm
01.2025 - 09.2026Read More
Manager
Jackson Hewitt
11.2003 - 12.2004Read More
Manager
H and R Block
01.2001 - 10.2004Read More
Office Assistant
Pat White, Realtor
01.1999 - 06.2006Read More
Lively Technical Center
from Automotive Service Technician
Read More