Jennifer Thompson
Wake Forest,NC
Summary
Dynamic professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
24
24
years of professional experience
Work History
Owner
RCD Interiors, LLC
07.2017 - Current
- Designed and executed innovative interior design solutions to enhance client spaces.
- Managed project timelines and budgets, ensuring efficient completion of multiple concurrent projects.
- Developed strong relationships with clients to secure high-quality materials at competitive prices.
- Conducted client consultations to assess needs and preferences, delivering tailored design proposals.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Training Manager
IBM
04.2010 - 11.2011
- Developed and implemented training programs to enhance employee skill sets and performance.
- Analyzed training needs and conducted assessments to align programs with organizational goals.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Reduced onboarding time for new hires through the development of effective orientation modules.
- Conducted orientation sessions and organized on-the-job training for new hires.
Training Manager
Fidelity Investments
07.2004 - 03.2010
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Conducted thorough needs assessments to pinpoint specific training requirements, leading to more targeted and effective training solutions.
- Managed new employee orientation training process for employees each year.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Conducted orientation sessions and organized on-the-job training for new hires.
Elementary School Teacher
Yates Mill Elementary
01.2002 - 06.2004
- Designed and implemented engaging lesson plans tailored to diverse learning styles.
- Fostered a positive classroom environment that promoted student participation and collaboration.
- Led parent-teacher conferences, facilitating communication between families and school staff regarding student progress.
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
- Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
- Designed and presented lesson plans in one or more academic subjects using variety of teaching techniques to appeal to various learning styles within assigned grade level.
Education
Bachelor of Science - Elementary Education
Bloomsburg University of Pennsylvania
Bloomsburg, PA01-2002
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Project estimating
Timeline
Owner
RCD Interiors, LLC
07.2017 - Current
Training Manager
IBM
04.2010 - 11.2011
Training Manager
Fidelity Investments
07.2004 - 03.2010
Elementary School Teacher
Yates Mill Elementary
01.2002 - 06.2004
Bachelor of Science - Elementary Education
Bloomsburg University of Pennsylvania
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