Jennifer Thompson
Youngstown ,OH
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Highly proactive manager with Number years of experience in team leadership in Type industry. Background includes sales, management and customer service in fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Outreach Executive
Oak Street Health
Youngstown, OH
03.2023 - Current
- Collaborated with cross-functional teams to ensure alignment of messaging across all communication channels.
- Served as a spokesperson for the organization at public events, effectively communicating its objectives and values to diverse audiences.
- Managed a team of volunteers for event planning, coordination, and successful execution.
- Developed tailored content for various audience segments, resulting in increased engagement levels across multiple platforms.
- Created and delivered compelling presentations to promote the organization''s mission and goals.
- Established partnerships with local businesses to support the organization''s mission, increasing community presence and impact.
- Developed strong relationships with key stakeholders for better collaboration and partnership opportunities.
- Increased community engagement by organizing and executing impactful outreach events.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Monitored program performance and outcomes for successful delivery of services.
- Secured leads and scheduled patient visits efficiently.
- Scheduled appointments for patients.
- Acquired and assessed eligibility of insurance.
Bar and Restaurant Manager
Station Square Ristorante
Youngstown, OH
05.2011 - 03.2023
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Maximized quality assurance by completing frequent line checks.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Carefully interviewed, selected, trained, and supervised staff.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Purchased food and cultivated strong vendor relationships.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared garnishes by evenly slicing and pitting fruits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Built relationships with vendors to manage orders and negotiate costs.
Bartender
Olive Garden
Niles, OH
05.2008 - 05.2011
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Manager
Mr Chicken
Cleveland, OH
03.2002 - 06.2005
- Controlled costs to keep business operating within budget and increase profits.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Cuyahoga Community College
Cleveland, OHDiploma - College Prep
Padua Fransican
Parma Ohio05.1999
Skills
- Order Delivery Practices
- Food Plating and Presentation
- Food Preparation and Safety
- Labor and Food Cost Control
- Full Service Restaurant Background
- Conflict Resolution Techniques
- Business Operations Expertise
- Customer Service Best Practices
- Hiring and Training
- Staff Scheduling
- Employee Schedule Management
- Shift Management
- Customer Loyalty
- Inventory Control
- Staff Supervision
- Patron Satisfaction
- Food and Beverage Orders
- Dining Reservations
- Teamwork and Collaboration
Timeline
Outreach Executive
Oak Street Health
03.2023 - Current
Bar and Restaurant Manager
Station Square Ristorante
05.2011 - 03.2023
Bartender
Olive Garden
05.2008 - 05.2011
Manager
Mr Chicken
03.2002 - 06.2005
Cuyahoga Community College
Diploma - College Prep
Padua Fransican