Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product,Marketing and Advertising knowledge.
Overview
18
18
years of professional experience
Work History
Outreach Executive
Oakstreet Health
Columbia, SC
11.2023 - Current
Managed relationships with local organizations and influencers to build brand recognition.
Participated in brainstorming sessions to develop creative ideas for outbound campaigns.
Coordinated with internal teams to ensure timely execution of all outreach programs.
Developed relationships with potential customers through face-to-face meetings or phone conversations.
Developed and implemented successful outreach strategies to increase public awareness of company services.
Assisted in developing promotional materials including brochures, flyers, newsletters and presentations.
Established connections with relevant bloggers and influencers in order to amplify brand messaging.
Responded promptly to customer inquiries received via email or telephone calls.
Attended trade shows, conferences, workshops and other events representing the organization.
Monitored industry trends and gathered competitive intelligence about competitors' offerings.
Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
Flooring Sales Specialist
Lowes Home Improvment
Columbia, SC
08.2022 - 04.2023
Provides sales and customer service for residential and Commercial clients
Exceeds customer expectations while fostering relationships
Explained features and advantages of diverse flooring products to assist customers in making informed decisions.
Offered information about pricing, payment and delivery options.
Greeted customers to determine wants or needs.
Recommended merchandise to customers based on needs and preferences.
Assistant Sales and Marketing Manager
US Auto Sales
Columbia, SC
02.2017 - 03.2022
Inventory and Sales Management
Communicated with team leaders, store and service managers
Provided quality vehicles that exceeded customers expectations
Analyzed sales presentations to communicate product quality and market comparison.
Led sales staff in conducting cold-calls and negotiating profitable contracts.
Motivated and mentored employees to increase knowledge, skills and career potential within company.
Independent Contractor
Time Warner Cable
Columbia, SC
01.2010 - 12.2016
Installation of Cable,Data, CCTV, Home Audio/Video and telecommunication services
Worked with both commercial and residential clients
Performed project management duties
Install and terminate CAT5/6, Coaxial and Fiber optical
Worked along with individuals from various background
Installation of switches, smart panels, Routers, pulling cables and wireless access points
Facilitated inspections for permitting, codes compliance and final close-outs on multiple projects.
Managed quality control and maintained high level of customer satisfaction.
Personal Banker
Bank of America
Columbia, SC
06.2006 - 12.2008
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Followed operational standards, promoting security, risk management and compliance.
Maintained position of trust and responsibility by keeping customer business confidential.
Used product knowledge and abilities to execute consumer loans and other services.
Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.
Responded promptly to customer queries and complaints to find solutions and diffuse tension.
Education
CompTIA Network+ (2023) | Microsoft 365 Fundamentals (2020) |Cisco CertifiedNetwork Associate - Information Technology
Training Concepts
Columbia, SC
01.2020
Bachelor of Business Administration -
Benedict
College
01.2004
Skills
Computer Networking
Network Security
Routing & Switching
Project Management
Customer Service
Knowledge of Service
Providers
Sales
Microsoft Office Suite
PROFILE
Experienced professional with advanced experience in management, customer
Service, and sales Possesses recent training in high-demand IT subject matters
Able to utilize knowledge of marketing, finance, and networking Seeking a position
To utilize strengths and recent training in order to become a beneficial member of an organization
Community Engagement
Brand Awareness
Event Organization
Partnership Development
Event Management
Problem-solving abilities
Time Management
Reliability
Effective customer communication
Time management abilities
Goal Setting
Staff Training
Timeline
Outreach Executive
Oakstreet Health
11.2023 - Current
Flooring Sales Specialist
Lowes Home Improvment
08.2022 - 04.2023
Assistant Sales and Marketing Manager
US Auto Sales
02.2017 - 03.2022
Independent Contractor
Time Warner Cable
01.2010 - 12.2016
Personal Banker
Bank of America
06.2006 - 12.2008
CompTIA Network+ (2023) | Microsoft 365 Fundamentals (2020) |Cisco CertifiedNetwork Associate - Information Technology