Jennifer Tietjen Purser
Summary
Dedicated sales professional with a 30 year history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cosmetics Counter Manager
Kiehls Inc.
09.2024 - Current
- Provided exceptional customer service through attentive listening, genuine interactions, and expert knowledge of products offered at the cosmetics counter.
- Increased sales revenue by creating and implementing promotional events and product launches.
Cosmetics Counter Manager
Estee Lauder
06.2024 - 09.2024
- Implemented visual merchandising strategies to attract customers and showcase top-selling products effectively.
- Provided exceptional customer service through attentive listening, genuine interactions, and expert knowledge of products offered at the cosmetics counter.
- Increased brand awareness through effective communication of product benefits during consultations with clients seeking advice on various cosmetic items available at our counter.
Photographer/Creative Director
Wolfhart Creative
06.2017 - Current
- Managed client relationships and expectations for creative projects with varying budgets and objectives.
- Fostered highly communicative, collaborative team culture on visual product projects.
- Negotiated contracts with stylists and photographers to organize photo shoots.
- Evaluated and approved image retouch work, mechanicals and art proofs to deliver quality results.
Lead Recruitment Consultant
Spherion Staffing
12.2018 - 01.2020
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Cosmetics Counter Manager
Clarins USA
01.2015 - 09.2018
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Organized sale events and created eye-catching product displays to attract customers to the Clarins counter
- Engaged with approximately 75-100 customers per day by answering questions about services and products offered.
- Prepared and implemented effective calendar for product line on monthly basis and managed all promotions.
- Trained, coached and motivated a rotating 10-person team to achieve personal productivity and company goals and objectives.
Education
Bachelor of Arts - Communication Studies
Istanbul University
Skills
- Communications strategies
- Client relationship building
- Creative team leadership
- Product knowledge expertise
- Staff Management
- Creative merchandising
- Coaching and mentoring
Certification
- Certified Yoga Instructor
Timeline
Cosmetics Counter Manager
Kiehls Inc.
09.2024 - Current
Cosmetics Counter Manager
Estee Lauder
06.2024 - 09.2024
Lead Recruitment Consultant
Spherion Staffing
12.2018 - 01.2020
Photographer/Creative Director
Wolfhart Creative
06.2017 - Current
Cosmetics Counter Manager
Clarins USA
01.2015 - 09.2018
- Certified Yoga Instructor
Bachelor of Arts - Communication Studies
Istanbul University
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