Jennifer Tilley
Smithville,MS
Summary
Sales-driven Showroom Manager talented at building exceeding customer expectations and leading effective sales teams. Smart and enthusiastic and always willing to go the extra mile to make the sale. Goal-oriented manager with distinguished experience in the customer service industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Diligent Showroom Manager known for exceeding store sales goals and coaching employees. A pleasant personality coupled with terrific marketing skills. Pursuing a new role where hard work and an understanding of merchandising displays will be highly valued.
Overview
6
6
years of professional experience
Work History
Showroom Sales Manager
Tremont Floral Supplies
07.2021 - 04.2023
- Generated personal sales to meet or exceed established sales goals.
- Provided prompt, courteous service to every individual entering showroom.
- Drove employee engagement and guest experience through coaching, training and development.
- Managed custom projects by completing initial quotes, design and sample requests.
- All decorating and seasonal merchandising for our showroom.
- Supervised inventory and placed orders to replenish low running supplies.
- Directed sales reps on how to display furniture and other items.
- Helped all of our 10 salesmen with questions on products for them to be able to sell better.
Business Owner
Silk & Willow Floral Design
08.2017 - 07.2021
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Maintained all Customer Relations and Continued to build with repeat business.
- Maintained all Social Media
- Interacted well with customers to build connections and nurture relationships
- Managed purchasing, sales, marketing and customer account operations efficiently
- Negotiated price and service with customers and vendors to decrease expenses and increase profit
- Trained new employees on proper protocols and customer service standards
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
- Trained and guided team members to maintain high productivity and performance metrics
- Supervised creation of exciting merchandise displays to catch attention of store customers
Education
High School Diploma -
Caledonia High School
Caledonia, MS05.2000
Skills
- Interpersonal and written communication
- Showroom setup
- Client Relationships
- Inventory oversight
- Direct sales
- B to B sales
- Sales presentations
- Solution selling
Love the outdoors
We are planning on going full time RV living next year and a remote job is this type of service industry would be amazing. I realize that you guys may not offer this opportunity in MS but we are planning on relocating to other states.
We absolutely Love the outdoors and camping. We love travel and adventures. Exploring new areas of the world and helping others plan adventures and working in the outdoors. I would love the opportunity to be able to work with Families on experiencing the great outdoors and adventures that this group has to offer.
Timeline
Showroom Sales Manager
Tremont Floral Supplies
07.2021 - 04.2023
Business Owner
Silk & Willow Floral Design
08.2017 - 07.2021
High School Diploma -
Caledonia High School
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