Jennifer Tittle
Alvarado,TX
Summary
Detail-oriented Retail Merchandiser effective at monitoring inventory levels and predicting product demand. Monitors supply levels and product marketing for optimal sales. Personable and hard working with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in record keeping , Microsoft Word and PowerPoint.
Overview
17
17
years of professional experience
Work History
Office Assistant
Pixilated Panda
02.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
sales rep.
Zales Corporation
08.2015 - Current
- Operated a cash register for cash, check and credit card transactions with 95% accuracy
- Stocked and replenished merchandise according to store merchandising layouts
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers to upcoming sales events and promotions
- Identified potential shoplifters and alerted management
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company policies
- Welcomed customers into the store and helped them locate items
- Followed merchandising guidelines to present visually appealing displays
- Actively pursued personal learning and development opportunities
- Determined customer needs by asking relevant questions and listening actively to the responses
- Answered customer telephone calls promptly and in an appropriate manner.
Assistant Manager
D.A.V. Bargain Center
02.2008 - 06.2015
- My responsibilities include customer service, the supervision of employees and community service workers
- I also handled all front and back of the house duties including running of a register, bookkeeping, handling of money, pricing, cleaning, inventory, and merchandising of miscellaneous, furniture, and clothing
- Answered customer questions regarding store merchandise, department information and pricing
- Organized store merchandise racks by size, style and color
- Led merchandise selection, pricing, planning and marketing
- Negotiated prices, discount terms and all transportation arrangements for merchandise
- Conferred with store managers to obtain information about customer needs and preferences
- Anticipated consumer buying patterns to create a purchase and inventory plan
- Completed stock orders and managed inventory levels
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Rotated manufacturer products as needed
- Educated employees on new merchandise during seasonal workshops.
Education
Completed Program Travel - ReservationsCustomer serviceHotel Management courseworkCoursework in Hotel Administration
International Aviation and Travel Academy
Arlington, TX01.1988
High School Diploma -
L.V. Berkner High School
Richardson, TX01.1986
Skills
- Upselling techniques
- POS systems knowledge
- Retail sales
- Credit card transactions
- Customer-oriented
- Active listening skills
- Merchandising
- Stocking
- Personable
- Skilled problem solver
- Motivated team player
Timeline
Office Assistant
Pixilated Panda
02.2024 - Current
sales rep.
Zales Corporation
08.2015 - Current
Assistant Manager
D.A.V. Bargain Center
02.2008 - 06.2015
Completed Program Travel - ReservationsCustomer serviceHotel Management courseworkCoursework in Hotel Administration
International Aviation and Travel Academy
High School Diploma -
L.V. Berkner High School