Jennifer Topleva
Entrepreneur
Chicago
Summary
Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths. As well as being a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Business Development Manager
IskraJet Inc.
Chicago, IL
01.2021 - Current
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Increased profit margins by effectively controlling budget and negotiations with brokers.
Accounting Assistant
Fair Trucking Corp.
Norridge, IL
01.2023 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Analyzed financial discrepancies and provided solutions for accurate financial records.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Caretaker
Hellenic Foundation
Chicago, IL
09.2021 - Current
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Ran errands for patients, did shopping, and picked up other necessities.
- Built positive professional tenant relationships for high satisfaction levels.
- Prepared rental agreements and documentation for accurate, up-to date property management records.
Babysitter
Care.com Inc
Chicago, IL
01.2016 - Current
- Communicated positively with children and guardians.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Planned fun outings and educational activities to keep children entertained.
- Reassured children when upset providing emotional support and stability.
Supervisor
Party City
Niles, IL
10.2019 - 01.2022
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Consulted with customers to coordinate events including large business meets and well known store grand openings.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Team 2 Supervisor
CEC Entertainment
Skokie, IL
07.2018 - 01.2021
- Coordinated with 1st and 3rd shift management to facilitate smooth shift transitions.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Trained newly hired sales team in upselling techniques.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
High School Diploma -
William Howard Taft High School
Chicago, IL 09.2016 - 05.2020
No Degree - General Education
City Colleges of Chicago - Wilbur Wright College
Chicago, ILNo Degree - General Education
Northern Illinois University
Dekalb, ILSkills
Financial Management
Staff Management
Companionship skills
Event logistics management
Product and service sales
Telephone Etiquette
Expense reports
Creative team leadership
Structured
Timeline
Accounting Assistant
Fair Trucking Corp.
01.2023 - Current
Caretaker
Hellenic Foundation
09.2021 - Current
Business Development Manager
IskraJet Inc.
01.2021 - Current
Supervisor
Party City
10.2019 - 01.2022
Team 2 Supervisor
CEC Entertainment
07.2018 - 01.2021
High School Diploma -
William Howard Taft High School
09.2016 - 05.2020
Babysitter
Care.com Inc
01.2016 - Current
No Degree - General Education
City Colleges of Chicago - Wilbur Wright College
No Degree - General Education
Northern Illinois University