Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Torres

Winter Haven,US

Summary

Detail-oriented and compassionate professional with experience in customer service, travel coordination, and healthcare billing training. Skilled in managing administrative tasks, resolving client inquiries, and maintaining accurate records. Currently pursuing a B.S. In Psychology – Mental Health Track, with a strong interest in medical office operations and patient support. Eager to apply growing knowledge of medical billing procedures and office systems in an entry-level role that values empathy, organization, and adaptability.

Overview

8
8
years of professional experience

Work History

Independent Sales Representative

Avon
12.2017 - Current
  • Advised clients on beauty and skincare options based on individual preferences.
  • Managed orders, inventory, and timely deliveries with attention to detail.
  • Worked with management teams to develop annual sales plans, goals, and targets.
  • Provided technical support for customers using the company's products or services.

Independent Travel Agent

Global Travel
02.2025 - 07.2025
  • Managed all aspects of travel planning for clients, including researching and booking flights, hotels, car rentals, and activities.
  • Handled bookings, documentation, and vendor communications seamlessly.
  • Manage payments, invoicing, and accurate travel records.
  • Handled customer inquiries and resolved issues related to travel plans promptly.

Billing (Trainee)

Accredo
Miami, FL
04.2025 - 05.2025
  • Received hands-on training in healthcare billing systems and customer service protocols.
  • Built foundational knowledge in billing inquiries, claims resolution, and client support.
  • Gained familiarity with HIPAA compliance and handling sensitive patient data.

Education

Bachelor's of Science - Mental Health

Columbia Southern University
Orange Beach, AL
08.2027

Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist

Ultimate Medical Academy
Clearwater
11.2024

Skills

  • Customer Service
  • Sales
  • Microsoft Office
  • Time Management
  • Communication Skills
  • Problem Solving
  • Building Rapport
  • Billing Knowledge
  • Empathy
  • Multitasking Abilities

Timeline

Billing (Trainee)

Accredo
04.2025 - 05.2025

Independent Travel Agent

Global Travel
02.2025 - 07.2025

Independent Sales Representative

Avon
12.2017 - Current

Bachelor's of Science - Mental Health

Columbia Southern University

Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist

Ultimate Medical Academy
Jennifer Torres