Jennifer Tra
Computer Networking And Cybersecurity
Gulfport,MS
Summary
Ambitious entry-level hardware engineer with strong desire to apply education to career. Committed to successful project rollouts to work with all types of personalities. Background working with cutting-edge technologies and emerging concepts.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Food Server Assistant
Boyd Gaming
Biloxi , MS
07.2021 - Current
- Limited portion sizes and used garnishes to control food costs.
- Integrated service and team management strategies to boost business profits.
- Trained new staff members on company policies and procedures.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Prepared variety of different written communications, reports and documents.
Freelance Voice-Over Artist
Fiverr
Gulfport, Mississippi
01.2020 - Current
- Committed to diligent rehearsal of lines both with partner and groups to optimize deliveries.
- Created plans and communicated deadlines to complete projects on time.
- Maintained energy and enthusiasm in fast-paced environment.
- Conducted research, gathered information from multiple sources and presented results.
- Worked flexible hours across night, weekend and holiday shifts.
Hostess
Hana Sushi And Pho, Tuan LLC
Biloxi, Misssissippi
09.2019 - 01.2021
- Assisted managers with quickly resolving service- and food-related issues.
- Documented reservations and communicated changes to guests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Diagnosed and resolved network issues
- Repaired other technology used in day-to-day operations
Education
Associate of Applied Science - Computer Networking
Mississippi Gulf Coast Community College
Perkinston, MS 08.2020 - 05.2022
Associate of Applied Science - Cybersecurity
Mississippi Gulf Coast Community College
Perkinston, MS 08.2020 - 05.2022
Skills
Analytical and Critical Thinking
Planning and Coordination
Problem-Solving
Teambuilding
Dependable and Responsible
Attention to Detail
Developing security plans
Project Implementation
Interpersonal Communication
Multitasking Abilities
Recordkeeping and Documentation Skills
Hardware Knowledge
Troubleshooting and Diagnosing
Certification
CCT Routing and Switching (Cisco Certified Technician)
Timeline
CCT Routing and Switching (Cisco Certified Technician)
02-2022
Food Server Assistant
Boyd Gaming
07.2021 - Current
CIW Network Technology Certificate
04-2021
Associate of Applied Science - Computer Networking
Mississippi Gulf Coast Community College
08.2020 - 05.2022
Associate of Applied Science - Cybersecurity
Mississippi Gulf Coast Community College
08.2020 - 05.2022
Freelance Voice-Over Artist
Fiverr
01.2020 - Current
Hostess
Hana Sushi And Pho, Tuan LLC
09.2019 - 01.2021