JENNIFER TREVINO
Austin,TX
Summary
Skilled in program implementation, event coordination, and team management with a focus on improving resident engagement. Proficient in customer service, calendar management, and multitasking, ready to leverage expertise in a dynamic environment. Eager to contribute to a team-oriented setting and support organizational goals through effective communication and leadership.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Bush County Nursing & Rehab
Ausrin, TX
03.2026 - Current
- Greet visitors warmly, enhancing their overall experience and comfort.
- Monitor visitor flow, directing them to appropriate resident rooms to ensure effective support and communication.
- Enforce security regulations with residents and visitors
- Assist and/or supervise recreational and entertainment activities, such as bingo, movie time, and games
Activities Coordinator
Independent
09.2025 - Current
- Manage monthly calendar of activities and events, ensuring variety in resident and family-centered experiences.
- Coordinate diverse activities tailored to resident needs, enhancing engagement through crafts, games, music, and social events.
- Organize community events to enhance participant engagement and enjoyment.
- Coordinate schedules for activities, ensuring smooth operations and timely execution.
- Communicate effectively with vendors to secure supplies and services for events.
Front Desk Supervisor
Southwest Pediatrics
06.2023 - 08.2025
- Supervised front desk operations and maintained efficient patient check-in processes.
- Oversaw daily front office operations, created work schedules, and resolved patient and staff issues promptly.
- Coordinated scheduling for appointments and ensured timely patient flow throughout the clinic.
- Trained and mentored junior staff on customer service and office procedures.
- Trained new front desk staff, providing coaching and feedback to enhance service quality.
Front Desk Specialist
Child Neurology Consultants
Austin, USA
12.2018 - 06.2023
- Processed patient payments and coordinated payment plan arrangements, ensuring compliance with financial policies and enhancing patient satisfaction.
- Verified insurance and maintained accurate records across multiple systems to support efficient billing and claims processes.
- Processed referrals and uploaded documentation into patient accounts to ensure accurate patient records.
- Austin, TX
Education
Some College (No Degree) - Computer Science
ITT Technical Institute
Some College (No Degree) - Digital Multi-media
Art Institute of Austin
Austin, TXSkills
- front desk operations
- customer service
- appointment scheduling
- event coordination
- insurance verification
- payment processing
- data entry
- Microsoft Office
- Google Sheets
- email communication
- IT fundamentals
- problem solving
- staff training
- team leadership
Certification
BLS
Technical Skills
- Microsoft Office
- Google Sheets
- Email etiquette
- Basic IT skills
- Medical billing and coding
Timeline
Receptionist
Bush County Nursing & Rehab
03.2026 - Current
Activities Coordinator
Independent
09.2025 - Current
Front Desk Supervisor
Southwest Pediatrics
06.2023 - 08.2025
Front Desk Specialist
Child Neurology Consultants
12.2018 - 06.2023
Some College (No Degree) - Computer Science
ITT Technical Institute
Some College (No Degree) - Digital Multi-media
Art Institute of Austin