Jennifer Valdez
Spring,TX
Summary
Focused Medical Office professional with over 15 years of experience, who can communicate effectively with all organizational levels in a fast-paced, high-pressure environment. Seeking employment with a company to grow with, utilizing the skills learned over the years.
Overview
18
18
years of professional experience
Work History
Medical Secretary
Family Medicine Associates of Conroe
09.2022 - 10.2023
- Greet patients for primary care office, Assist check-in/check-out
- Verify insurance, collect copay, deductible or coinsurance
- Schedule/reschedule new and established patients
- Answer high volume incoming calls and triage appropriately
- Generated all medical records requests thru EMR system.
Medical Office Assistant
Millennium Physicians
10.2017 - 07.2022
- Check in patients, collect copay/deductibles
- Check out patients according to physician instructions and coordinate appointments
- Answer high volume incoming calls, triage calls, assist with scheduling new and established appointments as well as imaging
- Room patients, obtain vitals and ensure medication list is updated and entered in patient chart
- Maintain and prepare patient medical chart for upcoming visit, make sure all documents and pathology reports are filed accordingly in chart
- Obtain all consents and HIPAA forms
- Work closely with physicians and patients to make sure they have a point of contact to help with an issue that may arise.
Administrative Assistant
CHI St. Luke's Hospital
02.2006 - 05.2017
- Handle all secretarial duties, phones, emails and faxes
- Reported directly to Department Director, assisted with weekly and monthly staff meeting
- Took minutes for meeting with Director and Physicians
- Arranged meeting rooms and ordered catering for meeting as well as Sleep Center patients
- Built a rapport with outside physician offices to maintain a relationship for sleep center new patient referrals
- Assisted with marketing, drop offs of our services we provided
- Maintain a log of incoming referrals, call logs and scheduled appointments
- Schedule sleep center testing and other departments
- Verified insurance for benefit summary and obtain authorization for proper billing codes if necessary
- Handled all billing for pulmonary and sleep department in EPIC System.
Education
Medical Billing & Coding -
Texas School of Business
Houston, TX06.2004
High School Diploma -
Dwight D Eisenhower High School
Houston, TX05.1993
Skills
- Proficient in MS Office, EPIC, NextGen, GenDoc,IKNOWMED,ECW & Athena
- Customer Service
- Medical Terminology
- Insurance Verification
- Clinical Support
- Medical Records Verification
- Office Reception
- Patient Scheduling
Timeline
Medical Secretary
Family Medicine Associates of Conroe
09.2022 - 10.2023
Medical Office Assistant
Millennium Physicians
10.2017 - 07.2022
Administrative Assistant
CHI St. Luke's Hospital
02.2006 - 05.2017
Medical Billing & Coding -
Texas School of Business
High School Diploma -
Dwight D Eisenhower High School
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