Jennifer Valencia

Restaurant Waiter

Bliss 46 Bistro French Cuisine

Sunnyside, New York

11.2023 - Current

Take customers orders
Serve food and drinks
Process payments from customers
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Build a relationship with my customer and give the best service
Restock items that are running out make sure there is enough inventory
Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Resolved customer complaints in a polite manner according to company policy.
Assisted guests with making food and beverage selections.
Checked on guests during meals to ensure satisfaction with each course.
Replenished stocks of napkins, silverware and other dining room supplies as needed.
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Greeted customers, provided menus and answered questions about menu items.
Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Answered phone calls providing information about restaurant services, hours of operation, menu items .
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.