Jennifer Varela
Manager
North Hollywood,CA
Summary
Dynamic Owner-Manager at Summerly's Showcase, adept in customer relations and operations management. Led successful events that elevated customer engagement and satisfaction. Utilized marketing knowledge to facilitate lasting vendor partnerships. Secured cost-effective solutions, while aligning with industry standards and bylaws. Notably enhanced loyalty rates through use of exemplary service and calculated analytics.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Owner-Manager
Summerly's Showcase
11.2015 - Current
- Oversaw planning and implementation of promotions that positively impacted customer engagement and loyalty
- Expanded customer satisfaction with outstanding service, as well as prompt response to inquiries and concerns
- Built secure relationships with vendors and partners for lucrative acquisition choices
- Adhered to all guidelines with industry regulations, supporting legal standing as conscientious proprietor
Education
N/A - General Studies
Los Angeles City College
Los Angeles, CAGED - General Studies
Burbank Adult School
Burbank, CA12.2016
Skills
Customer engagement
Vendor management
Regulatory compliance
Financial analysis
Promotional strategies
Market research
Customer service
Conflict resolution
Inventory management
Customer relations
Marketing
Negotiation
Supply chain optimization
Timeline
Owner-Manager
Summerly's Showcase
11.2015 - Current
N/A - General Studies
Los Angeles City College
GED - General Studies
Burbank Adult School