Summary
Overview
Work History
Education
Skills
Certification
Activities
Timeline
Hi, I’m

Megan Christie

Richmond,Maine

Summary

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management Highly organized and proactive with a solid understanding of scheduling actions, adjusting routes and prioritizing issues. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations. Willing and wanting to learn and excel, with great leadership skills.

Overview

14
years of professional experience
1
Certification

Work History

Lil’ Maine Border Collies Kennel

Owner-Manager
07.2020 - Current

Job overview

  • Developed breeding programs to enhance genetic lines and improve overall breed standards.
  • Managed kennel operations, ensuring high levels of animal welfare and compliance with laws & regulations.
  • Recruited, hired, trained, managed initial personnel, working to establish key internal functions and proper handling techniques and care protocols for Border Collies.
  • Coordinated scheduling for dog training sessions, optimizing resource allocation and client satisfaction.
  • Established partnerships with local veterinarians to provide comprehensive health services for dogs.
  • Managed financial aspects of the business, including budgeting, financial reporting, expense tracking and tax preparation for kennel operations
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.

Dead River Company

Routing Specialist – Dispatcher Hybrid
10.2018 - Current

Job overview

  • Chris Tracy (207)-314-6728
  • Analyzed routing data to optimize delivery schedules and reduce operational delays.
  • Monitored and reported on routing performance metrics, identifying areas for enhancement.
  • Assisted in the development of training materials for new Routing Specialists and Dispatchers, fostering professional growth, and knowledge sharing. utilizing a variety of instructional design methodologies to create effective learning experiences.
  • Utilized routing software to plan efficient routes, minimizing fuel consumption and costs.
  • Trained & mentored new team members on routing software and operational best practices, to comply with protocols and regulations, resulting in stronger staff development and increased productivity.
  • Collaborated with management to identify skill gaps, designing targeted interventions for workforce development and trainee improvement.
  • Developed contingency plans for unexpected traffic or weather conditions, maintaining efficient operations under challenging circumstances.
  • Continuously updated existing routes based on feedback from drivers and customers alike, ensuring the most efficient and effective routes were in place.
  • Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
  • Answered phone calls and responded to customer emails.
  • Assisted in resolving customer complaints and grievances.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Kennebec Morgan Horse Farm

Barn Laborer-Asst. Manager
01.2017 - 06.2018

Job overview

  • Assisted with training and motivating a crew of employees to ensure the barn was run in the most efficient manner.
  • Created an environment of success among employees by boosting morale through different activities/contests and recognizing acts of exemplary service which led to a better work environment.
  • Assisted with hiring strategy to recruit talent aligned with specific needs of the farm to operate effectively.
  • Monitored between 3-5 employees work ethic, and time.
  • Trained horses using knowledge of breed characteristics, as well as the unique needs of each particular animal. Cared for animals with any medical needs, and special dietary needs.
  • Scheduled farrier and vet appointments regularly.
  • Assisted with management of all training, feeding, and veterinary schedules for 20+ horses in barn.
  • Managed comprehensive record-keeping systems for accurate tracking of vaccinations, farrier visits, and medical histories.
  • Implemented safety standards for equipment use, reducing risk of injuries on-site.

Katie Chandler (207)-504-0447

Railway Café

Waitress
06.2016 - 01.2017

Job overview

  • Amy Smith (207)-876-7628
  • Provided exceptional customer service in fast-paced dining environment.
  • Ensured accuracy of orders and timely delivery to guests.
  • Collaborated with kitchen staff to maintain efficient workflow during peak hours.
  • Trained new employees on menu knowledge and service protocols.
  • Managed payments and processed transactions using point-of-sale system.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Richmond Eldercare Co.

Certified Residential Medical Aide
10.2014 - 04.2016

Job overview

  • Helped & managed residents with bathing, dressing, feeding, lifting, and transferring. Assisted patients with daily functions.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs for 15 plus individuals.
  • Represented and interpreted the agency’s functions and services to other institutions, the public, government agencies and other organizations.
  • Engaged patients with games, crafts, cooking, music, reading and other activities.
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer’s. Responsible for primary care, case management, and medication management.
  • Experience with various medical conditions including Parkinson’s, Dementia, Diabetes, Cancer, and Alzheimer’s disease.
  • Administered insulin and all medications.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Charted daily information on the residents such as mood changes, mobility, activity, eating percentages, daily input and output.


  • Denise Gibbs (207)-737-8911

Umbrella Mental Health

Certified Residential Medical Aide- Daily Living Skills
05.2012 - 11.2013

Job overview

  • Closely collaborated with management team to make necessary improvements and satisfy resident needs.
  • Engaged patients with games, crafts, cooking, music, reading and other activities.
  • Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Provided transportation, assistance and companionship to clients.
  • Performed household tasks such as laundry, dusting, washing dishes, and vacuuming.
  • Developed individualized care plans in collaboration with healthcare teams.
  • Supported healthcare team in managing appointments, coordinating schedules, and processing paperwork for optimal organization and time management.

Frank Anderson (207)-213-4616

Education

Husson University
Bangor, Maine

from Bachelor of Business Administration & Management
08.2023

University Overview

Current Student

  • Professional Development: Business Management
  • Relevant Coursework: Business Analytics & Logistics

Richmond High School
Richmond, Maine

Diploma from College Prep
06.2010

University Overview

  • Member of Richmond Honors Society 2005-2010
  • GPA: 3.4 GPA
  • Honor Roll 2005-2010
  • Ranked in Top 10th of class

Skills

  • Customer Relations
  • Conflict Management
  • Data Collection & Analytics
  • Trucking Dispatch/Routing
  • Leadership Skills
  • Business management
  • Financial management
  • Employee development
  • Decision-making
  • Jabber/Cisco Phone Systems
  • Computer Proficient
  • Microsoft Office/Excel
  • Courteous, Professional Demeanor
  • Staff training/development
  • Small business operations

Certification

  • First Aid & CPR Certifications/2012
  • MHSS – Metal Health Support Specialist Certification/2012
  • CRMA – Certified Residential Medical Aide Certification/2012-2016
  • PSS – Personal Support Specialist Certification/2014

Activities

LOOSE SHOE 4-H 2003-2008 04-05 Secretary’s Book 05-06 President 06-07 Vice President 07-08 President MAINE JUNIOR STATE EQUESTRIAN TEAM 2005 Team Lead JUNIOR VARSITY & VARSITY HIGH SCHOOL BASKETBALL 2005-2009 08-09 Team Captain 09-10 Team Captain JUNIOR VARSITY & VARSITY HIGH SCHOOL SOCCER 2005-2007

Timeline

Owner-Manager

Lil’ Maine Border Collies Kennel
07.2020 - Current

Routing Specialist – Dispatcher Hybrid

Dead River Company
10.2018 - Current

Barn Laborer-Asst. Manager

Kennebec Morgan Horse Farm
01.2017 - 06.2018

Waitress

Railway Café
06.2016 - 01.2017

Certified Residential Medical Aide

Richmond Eldercare Co.
10.2014 - 04.2016

Certified Residential Medical Aide- Daily Living Skills

Umbrella Mental Health
05.2012 - 11.2013

Husson University

from Bachelor of Business Administration & Management

Richmond High School

Diploma from College Prep
Megan Christie