Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicola Forrester

Miami,IL

Summary

Proven leader and effective communicator, adept at fostering relationships and enhancing customer satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Airport Operations Crew position. Ready to help team achieve company goals.

Overview

31
31
years of professional experience

Work History

Owner-Manager

Nikki's Novelties
12.2000 - 07.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Evaluated suppliers to maintain cost controls and improve operations.

Program Coordinator

Jamaica Organization Of Youth And Student Tours
03.1997 - 08.1999
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for students and volunteers, fostering a knowledgeable and cohesive team environment.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.

Front Desk Receptionist

Bonnie View Hotel
01.1992 - 06.1996
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

High School Diploma -

Titchfield High School
Port Antonio ,Jamaica West Indies
06.1987

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication

Timeline

Owner-Manager

Nikki's Novelties
12.2000 - 07.2022

Program Coordinator

Jamaica Organization Of Youth And Student Tours
03.1997 - 08.1999

Front Desk Receptionist

Bonnie View Hotel
01.1992 - 06.1996

High School Diploma -

Titchfield High School

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Nicola Forrester