Jennifer Vaughn
Hoover,AL
Summary
I have managed my own housekeeping business for over ten years. Proving that I have exemplary organizational skills, exceptional dedication, and responsibility, as well as customer relationship management. I managed the used car service department of a prominent car dealership, and before that, I was their customer relations manager. Skilled in time management and problem-solving, consistently delivering exceptional service. Aiming to leverage attention to detail and effective communication to enhance client experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Housekeeper, Pet sitter, Caregiver
Self employed
Birmingham, AL
01.2023 - Current
- Maintained cleanliness and organization in all rooms and common areas.
- Operated cleaning equipment, including vacuums and floor scrubbers.
- Replenished toiletries and linens to improve guest convenience.
- Employed deep-cleaning techniques for sanitation of high-traffic areas.
- Cleaned bathrooms thoroughly, including toilets, tubs, showers, and sinks.
- Removed smudges from doors, frames, and glass partitions to enhance shine.
- Documented daily care activities to ensure continuity in client records.
- Provided companionship and emotional support to improve client well-being.
Cashier /Restaurant Team Member
Milo's Hamburgers
Cahaba Heights, AL
02.2024 - 08.2024
- Processed customer transactions using point-of-sale systems with high efficiency.
- Maintained organized checkout area to enhance customer convenience.
- Assisted customers with inquiries and provided tailored product recommendations.
- Managed cash drawer and balanced daily sales at end of shifts.
- Collaborated with team members to optimize checkout speed and overall efficiency.
- Handled customer complaints professionally, ensuring satisfaction and resolution.
- Operated cash register accurately, processing various payment methods efficiently.
- Prepared and served food items while adhering to health code regulations.
Education
Some College (No Degree) - General Studies
UAB
Birmingham, ALSkills
- Customer relationship management
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Conflict resolution
- Team management
- Collaboration and teamwork
- Dependability and responsibility
Affiliations
- I love kayaking, fishing, gardening, and enjoy live music
Accomplishments
- During my career in the car industry I was promoted every year and received excellent reviews from my peers and superior staff
References
References available upon request.
Timeline
Cashier /Restaurant Team Member
Milo's Hamburgers
02.2024 - 08.2024
Housekeeper, Pet sitter, Caregiver
Self employed
01.2023 - Current
Some College (No Degree) - General Studies
UAB