Jennifer Villegas
El Paso,Texas
Summary
Detail-oriented sandwich artist with excellent customer service skills. Skilled in preparing sandwiches with varying ingredients to match customer requests and preferences. Maintained clean work areas and utensils to ensure food safety. Efficiently handled a high volume of customers and tasks without frustration. Always took accurate food orders and maintained exceptional customer service, creating a positive environment for customers. Stayed on top of demands in fast-paced environments by effectively using slow periods. Maintained an organized, clean, and safe work area with diligent attention to important details. Personable and reliable with a knack for creating enjoyable experiences. Understands safety protocols and operational procedures, ensuring efficient and seamless attraction operations. Committed to providing memorable and safe experiences for all guests. Professional with a strong background in managing and operating complex systems within high-traffic environments. Known for excellent problem-solving skills and ability to remain calm under pressure. Demonstrates a strong focus on teamwork and adaptability to meet changing needs. Expertise includes safety protocols, customer service, and efficient operational oversight. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Attraction Operator
Monkey Rock
06.2024 - Current
- Maintained cleanliness of assigned area, contributing to an enjoyable environment for guests.
- Handled guest inquiries professionally, answering questions about attraction guidelines and park policies.
- Assisted in reducing wait times by efficiently loading and unloading passengers on attractions.
- Participated in daily safety inspections, identifying potential hazards and reporting issues promptly to management.
- Increased ride efficiency with consistent attention to detail in operating controls and monitoring equipment.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Managed crowd control efficiently, directing guests safely through queue lines while maintaining orderliness.
- Contributed to a positive work environment by fostering strong relationships with coworkers and supporting team goals.
- Collaborated with team members to ensure smooth operation of attractions throughout the day.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sandwich Artist
Subway
01.2022 - 03.2023
- Sanitized work areas, kitchen tools, and dishes to comply with health and safety regulations
- Memorized menu offerings, combos, and featured items to answer questions and make suggestions
- Uphold quality standards when preparing fresh vegetables, meats, and other food items
- Prepared delicious sandwiches to match order specifications and quality standards
- Interacted well with customers
- Communicated with coworkers to prioritize workflow
- Sliced fresh meats, cheeses, and vegetables for sandwich preparation
- Restocked condiments, utensils, napkins, and other supplies as needed throughout day
- Prepared sandwiches according to customer specifications and requests
- Greeted customers with a smile and inquired about their order preferences
- Maintained clean and organized workstations throughout entire shift
- Ensured all food items were labeled correctly with appropriate expiration dates for quality control purposes
- Performed opening and closing duties such as setting up displays or cleaning equipment after hours
- Trained new employees on proper sandwich-making techniques and company policies
- Prepared sandwiches and salads for sale to customers
- Satisfied customers with fast, friendly, and knowledgeable service
Education
Undergraduate - Biology
The University of Texas
El Paso, Texas05.2028
High School - Biology
Canutillo High School
El Paso, Texas05.2023
Skills
- Food Preparation
- Reliability and Punctuality
- Station Setup
- Effective Communication
- Product Stocking and Rotation
- Patience and Empathy
- Multitasking and Prioritizing
- Decision-making abilities
- Adaptability and Flexibility
- Teamwork and Collaboration
- Attention to Detail
- Problem-Solving
- Spanish Fluency
- Crowd management
- Team Training
Accomplishments
Mentoring: Mentored a coworker or fellow student.
Learned a new language
Realize my personal goals find the pat I want to take on my life
Win my tennis match
Achieved to buy a car
Make progress in college and my career
Languages
Spanish
Native or Bilingual
English
Professional Working
Interests
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Cooking
- I like working with my hands and fixing things
- Dancing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Documenting and sharing travel experiences
- Animal Care
- Reading
- Adventure Travel
- Drawing and Painting
- Fashion and Style
Timeline
Attraction Operator
Monkey Rock
06.2024 - Current
Sandwich Artist
Subway
01.2022 - 03.2023
High School - Biology
Canutillo High School
Undergraduate - Biology
The University of Texas
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