Open To Work
Jennifer Vincenzetti
Colorado Springs,CO
Summary
Committed to aligning personal targets with corporate objectives to foster growth and innovation within the organization.
Overview
29
29
years of professional experience
Work History
Inventory Specialist
WIS International Inventory Service
Colorado Springs, CO
04.2024 - Current
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
BARISTA
STARBUCKS
Colorado Springs, CO
05.2022 - 12.2024
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
- Cleaning and sanitizing work areas, utensils and equipment.
- Cleaning service and seating areas.
- Describing menu items and suggesting products to customers.
- Prepared a variety of espresso-based beverages and specialty drinks according to established recipes and customer preferences.
- Executed cash transactions efficiently and accurately, balancing cash drawers at the end of each shift.
- Maintained cleanliness and sanitation of equipment, utensils, and work areas to meet health and safety standards.
- Engaged with customers to provide personalized service, recommending products and upselling promotional items.
- Assisted in organizing and executing store promotions and events to enhance customer engagement and sales.
- Collaborated with team members to ensure smooth operations and effective service during busy periods.
- Handled customer feedback and complaints with professionalism, striving to resolve issues promptly and satisfactorily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Executed daily opening and closing procedures to ensure operational readiness and security of the store.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
CASHIER ASSISTANT
COSTCO WHOLESALE
11.2023 - 01.2024
- Greet members, helps members load order onto conveyor belt, determines member's packing preferences, answers questions, relates information on special promotions, thanks members and provides prompt and courteous member service.
- Packs member orders into boxes and loads to a separate cart or flatbed. Checks packaging for tampering. Follows all safety and security procedures. Assists members loading orders into car when appropriate.
- Runs for items such as, merchandise, boxes, register supplies and item numbers as requested by cashiers to keep lines moving smoothly.
- Transfers items not on belt to separate cart or flatbed as cashiers scan them. Follows proper departmental procedures for performance of duties.
- Maintains cleanliness of register area and general front end area. Cleans spills and trip hazards immediately.
- Retrieves carts and flatbeds from parking area using a rope with clasping hook, pushing no more than 8 carts together. Keeps lot area free of debris and sweeps in front of building.
- Performs related tasks such as set up and closing duties for the department such as, returning products, collecting paperwork, stocking registers and cleaning area.
- Operates mechanical trash compactor/cardboard bailer.
- Support the cashier during various promotions.
FULFILLMENT ASSOCIATE
LOWES HOME IMPROVEMENT
03.2021 - 12.2021
- Pull and stage customer online orders.
- Pull and set up delivery orders for pro services, appliances and flooring.
SORTATION ASSOCIATE/TRAINING AMBASSADOR/YARD MARSHALL
AMAZON
10.2018 - 12.2020
- Trailer docking and release, made sure all 53-foot trailers were checked in a timely manner.
- Track all incoming volume, communicated with off loaders on what trucks to offload, check out all drivers and made appointments for cart pick-ups.
- Induct packages, unload trucks, problem solve and repack packages, stow packages.
- Train new associates in Amazon trade lines, lead and find missing packages.
STARBUCKS BARISTA
SAFEWAY
07.2014 - 11.2016
- Certified barista, trainer, advanced store trained, handled all inventory, ordering and opened and closed stores per procedure.
- I am knowledgeable in qusa guidelines.
CUSTOMER SERVICE REPRESENTATIVE
LOWES HOME IMPROVEMENT
06.2002 - 08.2005
- Worked the customer service desk, processed returns, answered all incoming calls, ran cash registers, processed credit applications, rental agreements for home decor books and trucks.
- In charge of scheduling preparation of department, customer inquiries on delivery times, special order inquiries and payments.
- Placed pricing signage, in charge of inventory and loss prevention.
BANK TELLER
BELLCO CREDIT UNION
05.2001 - 10.2001
- Processed all transactions, opened new customer accounts, dropped deposits, handled all cash advances and balanced the tills.
CASHIER
WAL-MART
08.1998 - 12.1999
- Processed all transactions including cash, credit card and check.
- Balanced the nightly till and stocked the store.
SWING MANAGER
MCDONALDS
05.1997 - 06.1998
- Supervised a shift crew of 20 members, managed all store operations, ordering and inventory.
- Balanced all cash drawers and safes, made daily deposits.
Education
HIGH SCHOOL DIPLOMA - undefined
BEAR CREEK HIGH SCHOOL
LAKEWOOD, CO06.1997
Skills
- Facilitated customer engagement by swiftly responding to inquiries and executing solutions to enhance satisfaction
- Engaged in knowledge acquisition and skill refinement to adapt to evolving industry trends
- Exhibited flexibility in navigating and adjusting to changing workplace environments to enhance team performance
- Focused commitment and collaboration to drive organizational goals forward, ensuring alignment with strategic objectives
- Demonstrated professionalism and poise in challenging situations to cultivate a supportive workplace atmosphere
Activities
When I'm not working in helping my deaf autistic son navigate the world outdoor activities reading and music.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeSalary Range
$19/hr - $1000/hrTimeline
Inventory Specialist
WIS International Inventory Service
04.2024 - Current
CASHIER ASSISTANT
COSTCO WHOLESALE
11.2023 - 01.2024
BARISTA
STARBUCKS
05.2022 - 12.2024
FULFILLMENT ASSOCIATE
LOWES HOME IMPROVEMENT
03.2021 - 12.2021
SORTATION ASSOCIATE/TRAINING AMBASSADOR/YARD MARSHALL
AMAZON
10.2018 - 12.2020
STARBUCKS BARISTA
SAFEWAY
07.2014 - 11.2016
CUSTOMER SERVICE REPRESENTATIVE
LOWES HOME IMPROVEMENT
06.2002 - 08.2005
BANK TELLER
BELLCO CREDIT UNION
05.2001 - 10.2001
CASHIER
WAL-MART
08.1998 - 12.1999
SWING MANAGER
MCDONALDS
05.1997 - 06.1998
HIGH SCHOOL DIPLOMA - undefined
BEAR CREEK HIGH SCHOOL