Jennifer Wadman
Hendrick Automotive Group
Apex,NC
15
years of professional experience
Results-driven automotive Document Specialist with expertise in streamlining workflows, ensuring regulatory compliance, and safeguarding sensitive information. Known for enhancing operational efficiency through effective document management and data analysis.
Work History
Lead Document Specialist
10 Years- Streamlined document processing workflows to enhance efficiency and reduce turnaround times.
- Developed and maintained document control processes to ensure compliance with organizational standards.
- Trained new staff on document management protocols and system usage to promote consistency.
- Evaluated existing processes for continuous improvement opportunities, driving operational efficiencies across departments.
- Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
- Safeguarded sensitive information by adhering to strict security protocols when handling confidential documents.
Front Desk Assistant
3 Years 6 Months- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Program Specialist
4 Years 2 Months- Enrollment of patients into various specialized pharmaceutical drug programs.
- Claims management and billing systems handling 10-15 million dollars per year.
- Monitored compliance with relevant regulations throughout all stages of program implementation by following established guidelines.
- Achieved successful outcomes for multiple projects through effective project management and collaboration with stakeholders.
Education
Bachelor of Science
Skills
Regulatory Compliance
Audit Coordination
Data Analysis
Reports Creation
Digital File Organization
Process Improvement
Document Scanning
Digital Archiving
File Management
Client Relations
Timeline
Lead Document Specialist
Hendrick Automotive Group
08.2016 - CurrentRead More
Front Desk Assistant
YMCA of the Triangle
08.2016 - 02.2020Read More
Program Specialist
TrialCard
08.2011 - 10.2015Read More
University of Maryland Global Campus
Bachelor of Science
Read More