JENNIFER WANNERMEYER
Tampa,Florida
Summary
Detail-oriented professional with strong multitasking abilities and a focus on client relationship building. Committed to delivering exceptional guest experiences through effective problem resolution and operational management.
Overview
7
7
years of professional experience
Work History
FRONT DESK PBX AGENT / ASSISTANT MANAGER
KALAHARI RESORTS AND CONVENTIONS
03.2021 - 02.2026
- Resolved guest concerns, managed reservations, processed payments, and corrected billing issues to ensure a positive guest experience.
- Created daily operational and financial reports using Ex-cel while handling high-volume phone and text communications.
Dietary Aide
Pocono Medical Hospital
06.2020 - 12.2023
- Prepared and served meals following dietary guidelines and individual preferences.
- Maintained cleanliness and organization of dining and kitchen areas to meet health standards.
- Collaborated with nutritionists to tailor meal plans for residents' specific dietary needs.
Office Assistant
Hunter College
09.2018 - 05.2020
- Provided administrative support through data entry, filing, and document preparation.
- Answered phones, conducted research, and assisted staff with daily office operations.
Education
Associate of Science - Human Services
Borough of Manhattan Community College (BMCC, CUNY)
05-2018
Skills
- Effective multitasking
- Detail-oriented mindset
- Client relationship building
- Time management expertise
Timeline
FRONT DESK PBX AGENT / ASSISTANT MANAGER
KALAHARI RESORTS AND CONVENTIONS
03.2021 - 02.2026
Dietary Aide
Pocono Medical Hospital
06.2020 - 12.2023
Office Assistant
Hunter College
09.2018 - 05.2020
Associate of Science - Human Services
Borough of Manhattan Community College (BMCC, CUNY)