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Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Webb

Greencastle,US

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Senior Human Resources Business PartnerHuman Resources Business PartnerHuman Resources ManagerCustomer Service RepresentativeExecutive Assistant

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Greencastle, US, USChambersburg, PA
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time off401k match4-day work week

Summary

HR professional with extensive experience supporting fast-paced operational environments across diverse industries, including distribution, transportation, retail, healthcare, and youth and family services. Expertise in cultivating strong relationships, coaching leaders, and driving engagement, performance, and retention aligned with organizational goals. Proven ability to diagnose needs, manage employee relations with integrity, and implement scalable HR programs that enhance workplace culture. Recognized for adaptability and a hands-on approach that fosters safe, inclusive, high-performing teams while leveraging data-driven insights to inform decision-making and improve overall effectiveness.

Overview

25
25
years of professional experience

Work History

Senior Human Resources Business Partner

Apis Services, Inc.
Greencastle, PA
01.2026 - 05.2026
  • Demonstrated capability by obtaining promotion within one year and overseeing two roles concurrently for four months for multiple affiliates across multiple states
  • Identified HR training gaps and implemented training initiatives for the HR Team and Executives, fostering ongoing enhancements in productivity to achieve organizational goals.
  • Engaged with cross-functional teams to implement and support strategic organizational change initiatives.
  • Established and nurtured connections between Human Resources, Senior Leadership, and Operations to streamline processes and improve productivity and driving organizational success
  • Facilitated change management strategies during organizational shifts, ensuring smooth transitions and addressing employee concerns.
  • Oversaw successful execution of policies and compliance to uphold legal standards and operational integrity.

Human Resources Business Partner II

Apis Services
South Mountain, PA
04.2025 - 05.2026
  • Ensured HR compliance to maintain readiness for state and local regulatory audits and licensing visits
  • Partnered with managers to address complex HR issues by providing coaching, guidance, and strategic support to enhance people management effectiveness
  • Investigated employee relations concerns and deliver well-supported disciplinary recommendations
  • Strengthened leadership capability by building strong relationships and creating training, tools, and resources that enhance leaders’ skills and judgment
  • Implemented HR best practices to improve organizational culture, elevate performance, and support effective management
  • Leveraged data and insights to guide leadership decision-making, improve workplace culture, enhance team performance, and promote a safe, positive environment

Human Resources Business Partner

NFI Industries
Greencastle, PA
11.2022 - 04.2025
  • Drives change initiatives by communicating with the team about change, supporting leaders during transitions like startups, RIFs, or policy changes
  • Analyzes turnover and retention data, monitors performance review completion, and assesses absenteeism
  • Coaches managers on performance improvement, generating performance data reports, and supports performance-related mediation
  • Conducts investigations, managing case files, ensuring compliance with policies and handles unemployment claims
  • Analyzes engagement data, conducting stay interviews / round tables, curating company culture, and supporting recognition programs. Identifies HR training needs and conducts training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.

Human Resources Manager

Stonerise Healthcare
Martinsburg, WV
05.2022 - 10.2022
  • Supported and led the staff through an acquisition with another company
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required. (Reviewed and verified employee’s licenses and certifications)
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.

Senior Human Resources Assistant

Amazon
Hagerstown, MD
09.2020 - 05.2022
  • Launched a new AMXL facility; partnered with operations, procurement, 3rd party vendors, multiple business lines to create the culture, establish the brand, and enforce the guidelines
  • Met with senior leadership to discuss reporting, trends, succession planning, escalated issues, etc.
  • Created weekly engagement topics for the HR Team, solicited feedback from associates, interpreted the data, and developed action plans to bridge the gaps
  • Devised a daily HR Gemba to heighten engagement opportunities for the associates throughout the warehouse
  • Participated weekly on the Performance Metrics Review; collaborated with Operations and the HR Team with any necessary actions
  • Established the Standard of Operations for the Day One Hiring Process and trained the HR Team

Senior Human Resources Generalist

DB Schenker
Shippensburg, PA
03.2019 - 06.2020
  • Analyzed, amended, and implemented best practices to improve the culture
  • Developed training programs to ensure company compliance with applicable federal and state laws
  • Maintained effective partnerships with Staffing agencies to communicate projections and discuss follow up on associates
  • Established and executed COVID-19 best practices to continue employee relations activities and onboarding
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.

Human Resource Manager

Lowe's Home Improvement
Shippensburg, PA
08.2014 - 02.2019
  • Anticipated staffing needs for both a 20+ Million Dollar Store and a 60+ Million Dollar Store, created a presence in the market with organizations, colleges / universities, and technical schools to recruit and adjusted hiring needs per the sales trends and business needs.
  • Developed and implemented recruiting strategies; utilized social networks, recruitment events, online job boards and websites.
  • Oversaw job fairs to bring in local talent for long-term and seasonal positions. Hired 131 associates fn one year and Promoted 71.
  • Partnered with store leadership to ensure Sync Ups were occurring with their associates for fluent developmental conversations and career planning purposes.
  • Managed all aspects of employee leaves by ensuring compliance with FMLA, workers compensation, dfsabilities,and the associated regulatory requirements and coached management on the processes
  • Promoted an open-door culture to effectively support change at the hourly, store management, and market levels by engaging, sourcing, preparing, and training the workforce to meet the demands of change

Human Resources Executive Team Leader

Target
Hagerstown, MD
02.2001 - 08.2014
  • District Resource: Trained, coached, and mentored new Human Resources Executives; Conducted District
  • Employee Relations Investigations; Organized and executed district lead conference calls, meetings, and assessments
  • Maintained an effective partnership with the Store Team Leader and assist in to rolling out company programs
  • Evaluated and resolved all employee claims, including those of a performance-based nature and harassment incidents.
  • Identified staff vacancies and recruited, interviewed, and selected applicants for 200 - 350 associates.
  • Worked with department managers to assess needs and coached on developmental needs
  • Lead communication programs within the store to ensure team members received timely, relevant, and accurate information.

Education

Bachelor of Science - Business (Focus in HR)

Frostburg State University
Frostburg, MD
01-1999

Skills

  • Critical and Decision Analysis
  • Evidence Processing
  • Data-Driven HR Insights
  • Regulatory Adaptability
  • Effective Communication
  • Change process facilitation
  • Process Optimization
  • Employee Engagement Strategies
  • Interdepartmental and Leadership Collaboration
  • Strategic Planning with Senior Leadership
  • Diversity and Inclusion Initiatives
  • Regulatory Compliance and Risk Management

Timeline

Senior Human Resources Business Partner

Apis Services, Inc.
01.2026 - 05.2026

Human Resources Business Partner II

Apis Services
04.2025 - 05.2026

Human Resources Business Partner

NFI Industries
11.2022 - 04.2025

Human Resources Manager

Stonerise Healthcare
05.2022 - 10.2022

Senior Human Resources Assistant

Amazon
09.2020 - 05.2022

Senior Human Resources Generalist

DB Schenker
03.2019 - 06.2020

Human Resource Manager

Lowe's Home Improvement
08.2014 - 02.2019

Human Resources Executive Team Leader

Target
02.2001 - 08.2014

Bachelor of Science - Business (Focus in HR)

Frostburg State University

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