Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Wells

3631 6th ST SE,DC

Summary

Experienced healthcare worker specializing in patient mobility and support. Proficient in transferring patients safely between various medical settings, ensuring seamless treatment processes. Over 10 years of experience in patient care, effectively managing a caseload of over 20 patients weekly. Skilled in medical assisting, phlebotomy, EKG, and nursing support, with a strong focus on patient well-being.

Overview

20
20
years of professional experience
1
1
Certification

Work History

MOA II

MedStar Health
03.2024 - Current
  • Exhibited a strong sense of personal responsibility and self-motivation in all endeavors.
  • Thrived in dynamic, fast-paced environments while maintaining high efficiency.
  • Adapted swiftly to new challenges, demonstrating quick learning abilities.
  • Utilized excellent verbal and written communication skills across various contexts.
  • Provided support and guidance within team settings, enhancing collaborative efforts.
  • Assisted in daily operations, fostering productive relationships among team members.
  • Balanced independent work with teamwork to achieve collective objectives.

Front Desk Manager

MBI Health Services
01.2022 - 02.2024

Oversaw front desk functions, ensuring seamless customer interactions.
Directed employee scheduling to maximize operational efficiency.
Welcomed visitors and customers, establishing a positive environment.
Assisted customers by addressing inquiries to strengthen relationships.
Instructed new hires on compliance requirements and performance expectations.

Patient Care Technician (CNA)

Capitol Care Center
12.2018 - 12.2021
  • Supported patient comfort by adjusting bed settings and preventing bedsores through repositioning.
  • Guided patients in exercises and daily health routines to enhance overall wellbeing.
  • Maintained patient hygiene through assistance with bathing and personal care needs.
  • Transported patients using wheelchairs and rolling beds between various medical facilities.
  • Monitored food, beverage, and medication intake, alerting staff to any changes in condition.
  • Uphold stringent cleaning protocols to safeguard against pathogen transmission.
  • Assessed patient rooms regularly for cleanliness, comfort, and health monitoring.
  • Responded to emergencies, assisting medical personnel in stabilizing distressed patients.

Patient Care Technician (CNA)

Deanwood Rehabilitation Center
08.2016 - 10.2018
  • Maintained patient cleanliness through assistance with bathing and personal hygiene needs.
  • Guided patients in exercises and physical therapy to enhance overall wellbeing.
  • Adjusted bed settings and repositioned patients to ensure comfort and prevent bedsores.
  • Transported patients between care, therapy, and examination areas using wheelchairs and rolling beds.
  • Uphold stringent cleaning protocols to protect staff and patients from pathogens.
  • Monitored food, beverage, and medication intake, alerting supervisory staff of condition changes.
  • Engaged with patients to establish rapport and promote personal comfort.
  • Collected and documented vital signs, including temperature, blood pressure, and respiration rate.

Home Health Aide

Professional Healthcare Resources
12.2013 - 05.2016
  • Monitored patient vital signs and reported changes to supervisors to review treatment regimens.
  • Reviewed and followed specific care plans for clients and reported completed tasks to supervisors.
  • Learned and followed medical regulations and requirements in dispensing care.
  • Assisted patients with activities of daily living (ADLs), including bathing, running errands, light housekeeping, and meal preparation.
  • Reviewed written care plans, executed instructions, and documented services delivered.
  • Helped patients with exercising, walking, and mobility in and out of beds.
  • Followed all care plans and strictly adhered to doctor orders.
  • Maintained the confidentiality of patients' records.
  • Bathed, groomed, dressed, and fed patients and provided emotional and psychological support.
  • Transported patients to and from doctor's appointments, errands, and other activities.
  • Helped patients choose appropriate clothing for activities and weather and assisted with dressing and undressing.
  • Took vital signs and monitored food and liquid intake and output.
  • Changed bed linens, cleaning and disinfecting rooms regularly.
  • Wrote reports and documented patient conditions, vital signs, and medication intake.

Home Health Aide

Premium Select Home Care
12.2012 - 12.2013
  • Bathed and dressed patients before meals and social activities.
  • Cleaned houses, prepared meals, and laundered linens for immobile clients.
  • Offered companionship and emotional support to clients remotely and during sessions.

Cashier Manager

Shoe City
07.2011 - 11.2012
  • Addressed escalated customer complaints and restored customer satisfaction with timely resolution for diverse concerns.
  • Trained and mentored staff members in customer service, cash handling, and company policies.
  • Assigned cash drawers and reconciled transactions following each shift.

Cashier Team Lead

McDonald's
10.2005 - 06.2011
  • Manage front line workers.
  • Monitored customer flow and adapted cashier assignments to minimize wait times.
  • Opened up and operated cash register to relieve long lines at peak shopping times.
  • Maintained adequate cash and change on hand for cashiers.

Education

Some College - Nursing

International School of Allied Science
Washington, DC
12.2011

High School Diploma - General

Central High School
Capitol Heights, MD
05.2007

High School Diploma -

Central High School
Capitol Heights, MD
05-2007

Skills

  • Mentoring and coaching
  • Clerical support
  • Typing proficiency
  • Certified nursing assistant (CNA)
  • CPT coding expertise
  • Driving skills
  • Friendly, positive attitude
  • Calm under pressure
  • Direct patient care
  • Patient management
  • Patient monitoring
  • Compassion and empathy

Certification

  • Certified Nursing Assistant, 10/23
  • CPR Certification
  • BLS Certification

Timeline

MOA II

MedStar Health
03.2024 - Current

Front Desk Manager

MBI Health Services
01.2022 - 02.2024

Patient Care Technician (CNA)

Capitol Care Center
12.2018 - 12.2021

Patient Care Technician (CNA)

Deanwood Rehabilitation Center
08.2016 - 10.2018

Home Health Aide

Professional Healthcare Resources
12.2013 - 05.2016

Home Health Aide

Premium Select Home Care
12.2012 - 12.2013

Cashier Manager

Shoe City
07.2011 - 11.2012

Cashier Team Lead

McDonald's
10.2005 - 06.2011

High School Diploma - General

Central High School

Some College - Nursing

International School of Allied Science

High School Diploma -

Central High School
Jennifer Wells