Summary
Overview
Work History
Education
Skills
Philanthropy
References
Timeline
Generic

Jennifer Wensley

Valencia,CA

Summary

To obtain a position that will allow me to support administration and/or sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a position to help team achieve company goals.

Overview

30
30
years of professional experience

Work History

Optician

Oak Optometry
01.2022 - Current
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.

Concierge - Part Time

Oakmont Valencia
12.2019 - Current
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Coordinated transportation arrangements for guests, ensuring timely arrivals and departures.
  • Acted as liason between LVN's, care staff and health directors and residents.
  • Handled customer complaints to satisfy and retain guests.

Marketing Coordinator

GEM MORTGAGE
12.2016 - 01.2019
  • Created and implemented marketing campaigns to reinforce relationships with area realtors by coordinating, scheduling, organizing, planning and monitoring all meetings, events and collaborations between agents and mortgage team.

Independent Sales Agent

SAFILO
02.2002 - 03.2010
  • Responsible for building strong relationships with time, territory and call cycle management using common sense abilities and critical reasoning skills
  • Utilized Outlook, Word and Excel
  • Oversaw the West Coast sales territory (CA, AZ, NV) consisting of over 400 accounts
  • Represented the following brands: Kate Spade, Armani, Yves St Laurent, Burberry, Diesel.

Independent Territory Manager

MARCHON
07.1999 - 01.2002
  • Managed the greater Los Angeles territory of over 325 accounts
  • Represented the following brands: Donna Karan, DKNY
  • Coordinated needs of business owners through effective listening and discovery skills to align goals and objectives with proper solution set to grow territory.

Sales Consultant

MATRIX
04.1994 - 07.1999
  • Managed the greater Los Angeles territory, focusing on sales to independent salons and beauty shops
  • Responsible for maintaining existing accounts and expanding with new accounts.

Education

PIERCE COLLEGE
Woodland Hills, CA

Skills

  • Creative & Proficient
  • Ethical and Disciplined
  • Excellent Communication Skills
  • Works Well in Team/Partnership
  • Extremely Organized and Detailed
  • Friendly and Personable

Philanthropy

Juvenile Diabetes Research Foundation – Actively involved since 2002 in fundraising activities.

References

References available upon request

Timeline

Optician

Oak Optometry
01.2022 - Current

Concierge - Part Time

Oakmont Valencia
12.2019 - Current

Marketing Coordinator

GEM MORTGAGE
12.2016 - 01.2019

Independent Sales Agent

SAFILO
02.2002 - 03.2010

Independent Territory Manager

MARCHON
07.1999 - 01.2002

Sales Consultant

MATRIX
04.1994 - 07.1999

PIERCE COLLEGE

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