JENNIFER WHITE
Cumming,GA
Summary
Accomplished healthcare industry professional with strong expertise in coordinating complex processes, clear communication, and meticulous organization across multiple stakeholders. Excel at managing detailed timelines, documentation, and full lifecycles to deliver smooth, reassuring outcomes.
Overview
16
16
years of professional experience
Work History
Healthcare Account Manager, Workforce Management
Infor
Atlanta, GA
02.2023 - 12.2025
- Served as the trusted advisor and primary point of contact for healthcare organizations, driving adoption and optimization of Infor’s Workforce Management (WFM) solutions. Focus on helping hospitals and healthcare providers solve critical labor challenges through advanced scheduling, time & attendance, labor forecasting, acuity-based staffing, and AI-powered workforce optimization tools. Key responsibilities and impact include:
- Managing strategic healthcare accounts by building strong relationships with clinical and operational leaders (CNOs, CIOs, and HR executives).
- Delivering consultative guidance on Infor WFM to improve nurse-to-patient ratios, reduce overtime and contingent labor costs, enhance staff satisfaction, and ensure regulatory compliance.
- Collaborating cross-functionally with implementation, customer success, and technical teams to ensure successful solution deployment and measurable ROI.
- Identifying expansion opportunities within existing accounts and supporting the full customer lifecycle — from onboarding and training to ongoing optimization and renewals.
- Translating complex workforce management capabilities into clear value propositions that address healthcare-specific pain points such as dynamic staffing needs, employee engagement, and operational efficiency.
Senior Account Executive, Workforce Optimization
AMN HEALTHCARE
Atlanta, GA
09.2022 - 11.2023
- Functioned as a versatile business partner, catapulting revenue to $4.5M in an enterprise healthcare account portfolio.
- Fostered and nurtured relationships with CNO and resold to CIO in a complicated approval process for closing deals.
- Pivoted rates and sales strategy after elevating rate changes during the extreme demand for traveling nurses during Covid, ensuring sustainability of accounts and the business.
- Strategized and implemented clearly defined, proactive account plans, capturing sales targets & increasing revenue.
- Solved workforce challenges through Workforce Optimization technology solutions, dipping contingent labor utilization and cost, linking with 'smart' scheduling software capable of anticipating staffing needs.
Sr. Account Executive-Healthcare
ULTIMATE KRONOS GROUP (UKG)
Atlanta, GA
11.2017 - 09.2022
- Executed targeted business development initiatives and optimized existing accounts to enhance sales of UKG workforce management scheduling and human capital management solutions in the healthcare sector.
- Prospected, formed relationships, and closed deals, guaranteeing an active deal pipeline and ideal quota coverage.
- Analyzed market conditions, developed strategic approaches, outlined sales plans, and implemented them to ensure revenue generation and successful sales outcomes.
- Negotiated and closed complex sales, resolved conflicts, and ensured end-to-end client satisfaction by collaborating with legal, customer success, management, IT, and customer renewal teams, always securing win-wins.
- Honored with President’s Club awards for innovation, disciplined focus, customer relationships, and driving revenue.
HCM Applications Sales Manager
ORACLE, INC.
Atlanta, GA
03.2015 - 11.2017
- Broke through silos of Human Resources and IT, selling HCM business applications software/solutions/services to CIOs in prospective and existing customers in mid-market to enterprise commercial markets.
- Monitored and managed sales through forecasting, account resource allocation, account strategy, and planning in a challenging organizational climate and culture.
- Authored solution proposals encompassing all aspects of the application and developed, presented, and sold the value proposition.
- Expertly negotiated pricing and contractual agreements to close the sale and ensure lucrative agreements.
- Navigated an interwoven sales cycle, collaborating with many different positions and people to secure the deals.
HR Solutions Sr. Sales Consultant
PAYCHEX, INC.
Atlanta, GA
08.2009 - 03.2015
- Pivoted and succeeded during leadership transitions and solution changes in a fast-paced environment fraught with internal challenges and external market volatility.
- Supported businesses in streamlining processes and reducing overhead through SaaS Cloud solutions featuring complete Human Capital Management solutions.
- Sold B2B in shorter sales cycles of high volume, escalating revenue through lead generation, networking, advising products and services and closing sales in an assigned territory of new business opportunities.
- Developed market potential and produced the highest selling division in the company.
- Awarded 27 recognitions and honors over career at Paychex.
- Mentored junior salespeople and sought after expertise in problem solving and decision making.
- Overcame stalls and objections while keeping the customer relationship proactively moving forward to close.
Education
BUSINESS ADMINISTRATION, MARKETING -
Western Michigan University
BUSINESS ADMINISTRATION - undefined
University of Michigan
Skills
- SALES: Life-cycle Sales Prospecting Forecasting & Pipeline Management Deal Closure ROI Optimization Territory Development & Management Consultative Sales Processes Diverse Stakeholder Management Cross functional Collaboration Account Plans Account Resource Allocation Value Propositions Price Negotiation & Contractual Agreements Solution Proposals Vast Industry Network Human Capital and SaaS Solutions
- CUSTOMER SERVICE: Relationship Building Customer Relationship Management (CRM) Customer Retention Customized Client Solutions End-to-End Client Satisfaction Renewals
Accomplishments
· Consistently achieved or overachieved my SaaS sales quota
· 12 Circle of Excellence Awards (top 10%)
· 16 President’s Club achievements
· Rookie of the Year Award-Paychex HR Solutions
· Originated and navigated complex, direct sales cycles with multiple technical and business stakeholders
· Sold net-new business and expansion opportunities to C-level buyers to mid-market to large enterprise accounts
· Managed consultative sales processes, with value-based impacts or outcomes
Timeline
Healthcare Account Manager, Workforce Management
Infor
02.2023 - 12.2025
Senior Account Executive, Workforce Optimization
AMN HEALTHCARE
09.2022 - 11.2023
Sr. Account Executive-Healthcare
ULTIMATE KRONOS GROUP (UKG)
11.2017 - 09.2022
HCM Applications Sales Manager
ORACLE, INC.
03.2015 - 11.2017
HR Solutions Sr. Sales Consultant
PAYCHEX, INC.
08.2009 - 03.2015
BUSINESS ADMINISTRATION - undefined
University of Michigan
BUSINESS ADMINISTRATION, MARKETING -
Western Michigan University