Jennifer Whiteside

• Trained new bartenders on drink preparation techniques and customer service standards, fostering team development.
• Maintained cleanliness and organization of bar area, adhering to health and safety regulations consistently.
• Developed specialty drink recipes that aligned with brand identity, attracting repeat clientele and enhancing menu appeal.
• Supervised daily operations to ensure efficient service delivery and adherence to company policies.
• Maintained cleanliness and sanitation standards in assigned areas, ensuring a safe environment for staff and visitors.
• Managed inventory levels, ensuring freshness and quality of ingredients.
• Maintained the cleanliness and organization of the kitchen workspace, adhering to safety standards.

• Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
• Collaborated with kitchen staff to streamline order accuracy and expedite food delivery.
• Trained new servers on menu offerings, service protocols, and operational standards.
• Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

• Anticipating guests' needs to ensure a great experience.
• Ensure quality service for every table.
• Keeping the bar and the surrounding areas clean and ready for service
• Managed bar inventory efficiently, ensuring optimal stock levels and minimizing waste through regular audits.
• Crafted and served a diverse range of cocktails, enhancing guest satisfaction through personalized service.

Assistant to the Sales Manager / Lead Host

• Booking large party banquets and actively responding to new inquiries
• Work on gather.com to track all banquets and payments, and answer any questions that may arise for current and potential guests.
• Directed front-of-house operations, ensuring seamless guest experiences and efficient service delivery.
• Trained and mentored new hosts, fostering a collaborative team environment and enhancing service quality.

Server / Training Coach

• Managed multiple tables efficiently, coordinating orders and providing timely service during peak hours.
• Anticipating guests' needs to ensure a great experience.
• Ensure quality service for every table.