Alicia da Silva
Orlando
Summary
Friendly, hardworking, and professional with a background in bartending, serving, and hosting, now preparing for nursing school. Looking to start my healthcare career and get ahead of clinical hours now to be better prepared for nursing school. Skilled at communication, multitasking, and providing compassionate service in fast-paced settings, and eager to bring those strengths into a hospital environment while gaining hands-on experience in patient care.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Bartender
WingNutz Buffalo
Buffalo
05.2025 - 09.2025
- Mixed and served cocktails, beer, and non-alcoholic drinks in a fast-paced sports bar environment.
- Handled customer orders, tabs, and cash/credit transactions accurately using POS systems.
- Maintained a clean, stocked, and organized bar while ensuring compliance with ID checks and responsible service laws.
- Delivered friendly, attentive customer service, upselling food and drink specials to enhance guest experience.
- Supported front-of-house operations by hosting when needed—greeting guests, managing waitlists, and seating to maintain smooth service flow.
Serving
King Crab
Orlando
02.2023 - 01.2025
- Provided customer service in a fast-paced, high-volume restaurant environment, ensuring customer satisfaction and repeat business.
- Assisted bartenders in preparing and serving drinks, maintaining a clean and organized bar area.
- Effectively managed multiple tables at once, handling customer orders and special requests in a timely manner.
- Maintained a positive, energetic attitude while working collaboratively with a team of servers, chefs, and bartenders to create a smooth dining experience.
- Supported inventory management by restocking supplies and ensuring proper sanitation standards were upheld.
Licensed Tattoo Artist
Fine Ink Studios / Bod Art Academy
Orlando
01.2023 - 09.2024
- Received a blood born pathogen certificate and I am well equipped/familiar with blood and needles.
- Provide high-quality custom tattoos to clients, ensuring their vision is brought to life with precision and artistry.
- Maintain strict adherence to health and safety standards, ensuring a sterile and professional environment for all clients.
- Continuously refine tattooing techniques, staying updated with the latest trends, tools, and styles in the industry.
- Cultivate strong relationships with clients, offering personalized consultations to help them design tattoos that reflect their personal stories or interests.
- Contribute to the studio's positive reputation by consistently delivering exceptional customer service and top-tier tattoo work.
- Collaborate with a team of fellow artists to organize and participate in tattoo conventions and other promotional events, gaining exposure and recognition in the industry.
Busser/Hostess/Server
Giovanni's Italian Restaurant
Orlando
05.2021 - 02.2023
- Provided customer service in various roles, ensuring guest satisfaction and repeat business.
- Demonstrated versatility by performing as a server, busser, hostess, and bar back, adapting to different needs of the restaurant.
- Efficiently managed multiple tasks in fast-paced environments, contributing to smooth operations during peak hours.
- Collaborated with team members to maintain cleanliness, organization, and a welcoming atmosphere for guests.
- Assisted in training new staff by sharing knowledge of procedures and customer service expectations.
- Consistently maintained a positive attitude, enhancing the overall dining experience for customers and supporting a team-oriented atmosphere.
Gelato Chef
Luciano's
Orlando
05.2021 - 08.2021
- Created and perfected unique gelato flavors, ensuring that all recipes met the standards of taste and quality.
- Managed daily production of fresh gelato, handling large batches efficiently and maintaining consistency across all flavors.
- Collaborated with the marketing team to design seasonal menus and promote new gelato flavors, helping to increase sales.
- Maintained a clean and organized kitchen, adhering to all food safety regulations and industry standards.
Education
Associate of Arts - Nursing
Valencia College
Orlando, FL 08.2023 - 09.2025
High school diploma -
Cypress Creek High School
Orlando, FLSkills
- Microsoft Outlook
- Computer operations
- Guest/Customer service
- Phone etiquette
- Communication
- Physical stamina
- Team work
- Safety awareness
- Attention to detail
- Fast and accurate performance
- Compassion and Empathy
- POS System
- Food safety
- Adaptability
- Cleanliness
- Calm under pressure
- Time management
- Creativity
- work long hours
- Computer skills
- Multi-line phone systems
- Organizational skills
- Food service
- Data entry
- Financial services
- Analytical thinking
- Animal care
- Fast acting
- Leadership
- Typing
- Cash handling
- OpenTable
- Retail math
- Mathematical Thinking
Certification
- Blood Born Pathogen and communicable diseases, 06/01/23, Present
- Driver's License
Languages
English - Advanced Fluent
Spanish - Mid Level
Timeline
Bartender
WingNutz Buffalo
05.2025 - 09.2025
Associate of Arts - Nursing
Valencia College
08.2023 - 09.2025
Serving
King Crab
02.2023 - 01.2025
Licensed Tattoo Artist
Fine Ink Studios / Bod Art Academy
01.2023 - 09.2024
Busser/Hostess/Server
Giovanni's Italian Restaurant
05.2021 - 02.2023
Gelato Chef
Luciano's
05.2021 - 08.2021
High school diploma -
Cypress Creek High School