Jacqueline Lauterbach
Sanford,FL
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bartender
Loyal Order of Moose
01.2017 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Upheld strict regulations for safe alcohol service and food safety.
Property Manager
Innovation Property Management
01.2020 - 11.2021
- Portfolio Management of 120 single family homes in Central Florida from Orlando to Melbourne.
- Developed and implemented marketing strategies to increase occupancy rates.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Lease Manager
Sanford Airport Authority
03.2016 - 05.2019
- Oversight of over three million square feet of commercial, industrial, aviation and residential properties
- Point of contact for all tenants regarding maintenance issues
- Daily observation of property grounds
- Coordinated all Lease functions from marketing property to final lease approval
- Served as the Liaison with the Federal Aviation Authority regarding all Title VI matters.
Office Manager/Legal Assistant
Law Office of Sara Howeller
08.2014 - 03.2016
- Maintained multidimensional complex calendar events and created highly effective organized filing system
- Prioritized mail, emails, received incoming calls, scheduled board and foundation meetings
- Booked conference rooms, arranged out of town conferences, travel and hotel accommodations and managed itineraries
- Drafted correspondence, conducted online research, provided pickup and delivery courier service.
Licensed Community Association Manager
Aegis Community Management Solutions
01.2015 - 02.2016
- Received and resolved resident concerns and complaints as well as community needs and interests
- Attended monthly Board of Directors meetings and prepared minutes for those meetings
- Addressed questions and concerns from the general public
- Established and maintained contracts/relationships with various vendors in the communities
- Monitor and approve payments from approved vendors
- Facilitated community improvement/maintenance projects
- Conducted routine property inspections and issued violation notices
- Assisted Activities Committee with organizing annual events such as Garage Sales, Pool Party, Movie Night and Annual Community Picnic.
Administrative Assistant
Florida Courts
11.2006 - 08.2014
- Manage all executive and Judicial administrative tasks including scheduling meetings and conference calls, and arranging travel
- Assist in development of reports and presentations
- Adeptly handle incoming communications and respond to internal requests for information on a timely basis
- Handle sensitive and confidential information with discretion
- Meet with individuals, special interest groups and others on behalf of management
- Developed an innovative records management system to efficiently process paperwork for final disposition.
Executive Command Secretary
U.S. Coast Guard
01.2004 - 07.2006
- Maintains confidentiality on sensitive and controversial issues as the Assistant to the Commanding Officer
- Review final form materials submitted for command signature for clerical and administrative accuracy and conformance
- Maintained Commanding Officer's calendar and schedule
- Arrange for meeting space and support arrangement for conferences
- Responsible for time and attendance automated program for the staff
- Coordinates travel, lodging and transportation for command and senior staff
- Provide procurement support for all staff
- Performed collateral duty as an EEOC Counselor
- ISO-9001 Certified Internal Auditor for the United States Coast Guard Yard.
Education
Associate of Applied Arts -
Liberal Arts Anne Arundel Community College
Baltimore, MDTraining Academy -
US Army Police Academy
Fort McClellan, AL12.1988
Skills
Microsoft Office
- Outlook
- Filing
- Office Management
- Accounts Payable
- Conflict management
- Sales
- Administrative experience
- Microsoft Outlook
- Records Management
- Property Leasing
- Fair Housing Regulations
- POS
- Restaurant experience
- Bartending
- Serving
- Accounting
- Property management
- Clerical experience
- Customer service
- Upselling
- Hospitality
- Communication skills
- Analysis skills
- Presentation skills
- Time management
- Ordering Procedures
- Hospitality service expertise
- Clear and effective communication
Certification
- Notary Public
- Food Handler Certification
Assessments
- Food service: Customer situations, Proficient, 02/2024
- Sales skills, Proficient, 10/2021
- Bartending, Proficient, 02/2024
- Customer focus & orientation, Proficient, 02/2024
- Customer service, Proficient, 02/2024
Military Service
United States Army, E-4
Timeline
Property Manager
Innovation Property Management
01.2020 - 11.2021
Bartender
Loyal Order of Moose
01.2017 - Current
Lease Manager
Sanford Airport Authority
03.2016 - 05.2019
Licensed Community Association Manager
Aegis Community Management Solutions
01.2015 - 02.2016
Office Manager/Legal Assistant
Law Office of Sara Howeller
08.2014 - 03.2016
Administrative Assistant
Florida Courts
11.2006 - 08.2014
Executive Command Secretary
U.S. Coast Guard
01.2004 - 07.2006
Associate of Applied Arts -
Liberal Arts Anne Arundel Community College
Training Academy -
US Army Police Academy