Jennifer Wiener
Kent,OH
Summary
Looking to utilize my customer relations, communication and organizational skills in a professional position.
Overview
33
33
years of professional experience
1991
1991
years of post-secondary education
1
1
Certification
Work History
Office Manager
Buckeye Parks Mgmt
Kent, Ohio
04.2017 - 01.2026
- Open and closed office daily
- Answered all calls, emails and inquires coming into the office
- Handle all incoming and outgoing mail and packages
- Process all payments
- Maintained all office equipment and supplies needed
- Scheduled all showing of available units, distributed applications and leases for all Kent tenants
- Paid all invoices
- Processed and Scheduled all service requests from tenants as well as preventative maintenance for all Kent units and 5 mobile home parks
- Sent statements, notices, applications, balance dues and any other requested paperwork to all locations.
- Handle all communication with contractors and maintenance
- Coordinated all City inspections or issues
- Handled all complaints, contractor disputes, banking issues
- Handled all maintenence emergencies and carried after hour emergency cell phone
- Drop off bank deposits
- Researched all banking discrepancies and AP/AR issues
Front Desk Coordinator
Chemical Heritage Foundation and Conference Center
Philadelphia, PA
01.2014 - 03.2017
- Opened and closed Front Desk as well as main entrance of the building.
- Greeted all visitors, clients, staff, vendors, guests, scholars and board for the multi leveled Conference Center, Library, Museum, Archive Building and Rare Book Library
- Managed Secure Parking Lot daily while working closely with events and security
- Checked in all guests and deliveries for employees and events
- Coordinated the transportation or special needs of visors, guests, event staff, catering and all outside contractors
- Managed coat room and storage area
Receptionist, Accounts Receivable and Sales
Keystone Industries - Cosmetics and Dental Manufacturing
Cherry Hill, New Jersey
01.2004 - 11.2013
- Receptionist:
Aide
Holy Rosary After Scool Program K-8
Cherry Hill, New Jersey
09.2003 - 06.2004
- Assisted in the development and implementation of engaging educational activities, enhancing student participation and enthusiasm.
- Collaborated with teachers and staff to create a supportive learning environment, fostering student growth and development.
- Monitored student behavior and provided guidance, ensuring a safe and respectful atmosphere for all participants.
Customer Service Representative
Creative Playthings
Laurel, NJ
02.2002 - 02.2003
- Greeted customers, answered telephones, provided customer service and sales of commercial and residential playground equipment
- Scheduled installations and service maintenance
- Maintained supply inventory
- Order replacement parts
Customer Service Representative
United Airlines, United Express and Air Canada
Philadelphia
09.1998 - 03.2002
- Ticket Counter Agent: Created, booked; changed reservations for international and domestic flights; checked in passengers;processed small package dispatch; trained new and cross-over employees
- Gate Agent: Handle crisis and stressful situations (including canceled, delayed or diverted flights, disruptive passengers, etc.) discretly, calmy and professionally; manage seat assignments, upgrade and stand by lists; process flight paperwork and make on board and terminal wide announcements; meet inbound flights; operate jetway
- Baggage Claim Agent: Process lost and damage baggage claims; process lost item claims; log unclaimed or found items; schedule baggage deliveries
Restaurant Manager
East 6th Street Corp dba Marlin, Lira and Pig Heav
Cleveland, Ohio
02.1997 - 02.1998
- Greeted all guests, answered telephones, booked and confirmed reservations, assisted customers with special needs or requests and handled complaints
- Responsible for opening and closing restaurants, scheduled service staff, reconciled cash drawers, placed supply orders and scheduled deliveries
- Booked and organized business and holiday functions and events
- Responsible for interviewing, hiring and terminating staff, attended trade shows
Restaurant Hostess
The Inn at Turners Mill
Hudson, Ohio
02.1993 - 02.1997
- Answered telephone
- Greeted and seated guests
- Managed reservation systems, booked and confirmed reservations, optimizing table turnover
- Managed coat room
Education
Substitute Teaching Certificate -
Camden County College
Blackwood, NJ 08.2003 - 12.2003
Cherry Hill High School East
Cherry Hill, NJSome College (No Degree) - Psychology & Elementary Education
Wesley College
Dover, DESome College (No Degree) - Accounting
Kent State University
Kent, Ohio, OHSome College (No Degree) - Photography
Cleveland Institute of Art
Cleveland, OHSkills
- Excellent communications, interpersonal and organizational skills
- Experience with Muli-lined telephones
- Familiar with Microsoft Word, Outlook, Excel, Rent Manager, FastAir and Apollo
- Notary
Certification
- Substitute Teaching Certificate 2003
- Notary
Volunteer Work
- United Airlines Holiday Fantasy Flight for disadvantage children in Greater Philadelphia area Philadelphia PA
- United Firefighter Association New York, NY
- Photographer Keystone Industries Cherry Hill, NJ
- Photographer Pocono Valley Resorts Stroudsburg PA
- Events Assistant/Photographer Picture Perfect Events Mt Royal, NJ
Accomplishments
- The Inn at Turners Mill "Employee of the Season" winter 1995
Timeline
Office Manager
Buckeye Parks Mgmt
04.2017 - 01.2026
Front Desk Coordinator
Chemical Heritage Foundation and Conference Center
01.2014 - 03.2017
Receptionist, Accounts Receivable and Sales
Keystone Industries - Cosmetics and Dental Manufacturing
01.2004 - 11.2013
Aide
Holy Rosary After Scool Program K-8
09.2003 - 06.2004
Substitute Teaching Certificate -
Camden County College
08.2003 - 12.2003
Customer Service Representative
Creative Playthings
02.2002 - 02.2003
Customer Service Representative
United Airlines, United Express and Air Canada
09.1998 - 03.2002
Restaurant Manager
East 6th Street Corp dba Marlin, Lira and Pig Heav
02.1997 - 02.1998
Restaurant Hostess
The Inn at Turners Mill
02.1993 - 02.1997
Cherry Hill High School East
Some College (No Degree) - Psychology & Elementary Education
Wesley College
Some College (No Degree) - Accounting
Kent State University
Some College (No Degree) - Photography
Cleveland Institute of Art