Jennifer Wierman
Student
Salt Lake City,UT
Summary
Motivated and compassionate stay-at-home parent seeking entry into a Speech-Language Pathology graduate program. Adept at managing a household and raising a family, demonstrating exceptional organizational and time-management skills. First hand observation of the meaningful improvements in communication made possible by speech therapy services in two of her children created a desire to help others in a similar way. Eager to leverage a strong foundation in communication sciences acquired through coursework and independent study as well as a long and successful history of leading people in a business setting. Proven ability to adapt and learn quickly, with a commitment to pursuing advanced education and re-entering the workforce as a skilled Speech-Language Pathologist. Enthusiastic about combining prior life experiences with academic rigor to excel in the graduate program and make meaningful contributions to the field.
Overview
28
28
years of professional experience
6
6
years of post-secondary education
1
1
Certificate
Work History
Associate Manager
J Crew
Salt Lake City, UT
12.2022 - 06.2023
- Oversaw training and onboarding process for all newly hired employees within J.Crew
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed strategy to increase sales and drive profits.
- Communicated at least weekly with company logistics team to address inventory issues and discrepancies.
- Trained and coached associates and peers to ensure merchandise information was accurately entered into POS system to ensure accuracy of inventory movement.
- Referred to Merchandise movement reports of each department within the store on a weekly basis to identify performance success and opportunities.
- Awarded J Crew Factory "Jody's GEM" award for April 2023 from Company SVP and GM for North America stores, John "Jody" Gietl, in recognition of outstanding customer service.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Logistics Specialist/Merchandiser
Nordstrom Rack
Salt Lake City, UT
11.2021 - 10.2022
Sales Associate
Banana Republic
Salt Lake City, UT
09.2019 - 03.2020
- Welcomed customers and helped with product questions, selections and purchases.
- Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Flexed into different support roles in stock, merchandise presentation, POS logistics, etc to serve the needs of the business.
General Manager
Banana Republic
Orem, UT
09.2006 - 01.2009
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Invested heavily in employee recognition program. Developed with support and input of tenured employees, leading to increased productivity and retention.
- Aimed to support management team with their individual improvement goals. Providing them with the resources and encouragement they needed to achieve their goals.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Sought to glean "best practices" from other stores within the district as well as provide support to other stores to achieve district goals.
Associate Manager
Banana Republic
Salt Lake City, UT
08.2003 - 09.2006
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales..
- Oversaw training and onboarding process for all newly hired employees as HR Manager.
- As Merchandise Manager, Identified KPI's within each department. Set merchandise to company standards, and ensured real estate throughout the store was properly utilized to maximize sales and a positive customer experience.
Principal Dancer
Boitsov Classical Ballet Company
Chicago, IL
10.1995 - 03.2001
- Maintained a professional attitude and work ethic during long rehearsals and performances.
- Coordinated with choreographers to enhance and refine movements to properly enact intended vision.
- Performed in multiple roles by attending daily rehearsals to perfect execution of dance movements.
Education
Bachelor of Science - Communication Disorders And Deaf Education
Utah State University
Logan, UT 08.2022 - Current
Bachelor of Arts - US History
University of Illinois At Chicago
Chicago, IL 08.1995 - 05.2000
Skills
Team leadership and coaching
Timeline
Associate Manager
J Crew
12.2022 - 06.2023
Bachelor of Science - Communication Disorders And Deaf Education
Utah State University
08.2022 - Current
Logistics Specialist/Merchandiser
Nordstrom Rack
11.2021 - 10.2022
Sales Associate
Banana Republic
09.2019 - 03.2020
General Manager
Banana Republic
09.2006 - 01.2009
Associate Manager
Banana Republic
08.2003 - 09.2006
Principal Dancer
Boitsov Classical Ballet Company
10.1995 - 03.2001
Graduate of Boitsov Ballet School. Vaganova Technique (Student 1983-1995)
10-1995
Bachelor of Arts - US History
University of Illinois At Chicago
08.1995 - 05.2000
Certification
Graduate of Boitsov Ballet School. Vaganova Technique (Student 1983-1995)
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