Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNIFER WIGAND

Castro Valley,CA

Summary

Highly motivated professional with varied background in administrative support, education, healthcare patient services, linguistics and cross-cultural studies.

Overview

20
20
years of professional experience
5
5
years of post-secondary education

Work History

SUBSTITUTE TEACHER - SPECIAL EDUCATION, GEN ED

Castro Valley Unified School District
08.2021 - Current
  • Planned or executed curriculum while giving direction to other classroom staff and maintaining communication with parents and administration. Taught short and long-term assignments, pre-school through high school.
  • Worked with team to meet individual learning and communication goals (including use of AAC Devices, PECS and ASL) as well as developing behavioral and environmental supports.

CAREGIVING & VOLUNTEERING

Special Education & GenEd Settings
08.2014 - 05.2021
  • Parent & caregiver to child with special needs. Coordinated care and communications with wide array of specialists, home programs, documentation and complex insurance changes.
  • Volunteered in special education classrooms, working with students toward physical, speech, occupational and behavior therapy goals.

CREDENTIALING COORDINATOR

Outpatient Physical Therapy
02.2010 - 05.2011
  • Managed credentialing requirements, deadlines and data for staff of 20-25 occupational and physical therapists.
  • Updated human resources materials and company website bios. Developed and edited company job descriptions and listings.

ADMINISTRATIVE ASSISTANT

Outpatient Physical Therapy
11.2008 - 02.2010
  • Managed front office with strong patient service, accurate data entry, verification of benefits and occasional project management.

PROCESSING COORDINATOR

Opteum Financial Services
07.2005 - 06.2007
  • Coordinated movement of pipeline through prompt, clear communications and strong organization of loan condition requirements and deadlines.
  • Served as liaison between customers and underwriters through management of fast-paced communications and task scheduling.
  • Supported longevity of client relationships through prioritization of a strong client experience and a commitment to excellence.

Education

Graduate Studies - Descriptive Linguistics & Exegesis

Canada Institute of Linguistics
Langley, BC
06.2007 - 05.2008

B.A. - Cross-Cultural Studies

Simpson University
Redding, CA
09.1999 - 04.2003

Skills

Management of deadlines and documentation

MS Office, Google Suite and Google Calendar

Certificates of Proficiency in Administrative Support and as Information Processing Specialist

Strong written/verbal communication skills Skilled in editing, refining and contributing to corporate content

Trained in confidentiality protocol and HIPAA compliance

Tactfully managed meetings to keep group focused, efficient and to support strong team communication

Educated in cultural sensitivity, communication, linguistic acquisition, phonetics, phonology and discourse analysis

Timeline

SUBSTITUTE TEACHER - SPECIAL EDUCATION, GEN ED

Castro Valley Unified School District
08.2021 - Current

CAREGIVING & VOLUNTEERING

Special Education & GenEd Settings
08.2014 - 05.2021

CREDENTIALING COORDINATOR

Outpatient Physical Therapy
02.2010 - 05.2011

ADMINISTRATIVE ASSISTANT

Outpatient Physical Therapy
11.2008 - 02.2010

Graduate Studies - Descriptive Linguistics & Exegesis

Canada Institute of Linguistics
06.2007 - 05.2008

PROCESSING COORDINATOR

Opteum Financial Services
07.2005 - 06.2007

B.A. - Cross-Cultural Studies

Simpson University
09.1999 - 04.2003

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