Jennifer Wilcox
Grand Rapids,MI
Summary
Dedicated Environmental Service Technician with extensive knowledge of hospital cleaning practices. Skillful in cleaning hazardous waste and biohazard sites along with standard facility areas. Hardworking individual possessing strong attention to detail and exceptional team-building skills.
Overview
22
22
years of professional experience
Work History
Environmental Services Housekeeper
Butterworth/Corewell Health Hospital
03.2021 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Crew Member
Little Caesars
03.2020 - 11.2020
- Worked front counter, and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Dishwasher
Playalinda Brewing Company
10.2019 - 01.2020
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Correctional Officer
Oaks Correctional Facility
05.2008 - 07.2019
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
School Bus Driver
Kentwood Transportation
04.2004 - 05.2008
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Transported passengers safely along prescribed routes according to tight schedules.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Education
Certificate - Criminal Justice
Grand Rapids Community College
Grand Rapids, MI2007
Diploma -
East Kentwood High School
Kentwood, MI1999
Skills
- Commercial Equipment Operations
- Infection Control
- Cleaning and Sanitizing
- Waste Removal
Timeline
Environmental Services Housekeeper
Butterworth/Corewell Health Hospital
03.2021 - Current
Crew Member
Little Caesars
03.2020 - 11.2020
Dishwasher
Playalinda Brewing Company
10.2019 - 01.2020
Correctional Officer
Oaks Correctional Facility
05.2008 - 07.2019
School Bus Driver
Kentwood Transportation
04.2004 - 05.2008
Certificate - Criminal Justice
Grand Rapids Community College
Diploma -
East Kentwood High School