Jennifer Wolf
Red Lobster
Gresham,OR
26
years of professional experience
Dynamic bartender with a proven track record at Red Lobster, excelling in customer service and inventory management. Recognized for enhancing guest experiences through engaging interactions and crafting high-quality cocktails. Highly reliable and adaptable, skilled in POS systems and anticipating guest needs, driving increased customer satisfaction and sales.
Work History
Certified Restaurant Supervisor and Bartender
26 Years- Trained and coached team members on service procedures, food safety, and operational expectations.
- Supervised dining room, kitchen, and bar operations to maintain consistent guest service standards.
- Resolved guest concerns promptly, preserving satisfaction and supporting repeat business.
- Assisted with scheduling, cash handling, and daily opening and closing procedures.
- Enhanced guest satisfaction by consistently delivering exceptional service and effectively addressing customer concerns.
- Conducted regular audits of financial transactions to maintain accurate records and prevent discrepancies in cash handling practices.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Maintained accurate records of sales, labor and other costs.
Education
GED
Skills
Strong multitasking
Customer service
Engaging customers
Fast learner
Honest and dependable
Anticipating guest needs
Point of sale systems
Able to stand number hours
Cash and credit transactions
Ordering procedures
Inventory
Cash register operation
Timeline
Certified Restaurant Supervisor and Bartender
Red Lobster
09.2000 - 09.2026Read More
Gresham High
GED
Read More