Jerome Kasero
Ruidoso Downs,NM
Summary
Dynamic bartender and restaurant supervisor recognized for exceptional customer service, multitasking abilities, and a commitment to responsible alcohol service. Proven track record in creating positive guest experiences and enhancing team efficiency.
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
6
6
years of professional experience
Work History
Bartender/Restaurant Supervisor
IMGR&C, CATC & Ski Apache
Mescalero, NM
10.2022 - 03.2026
- Crafted and served a diverse range of beverages, ensuring high-quality standards.
- Maintained cleanliness and organization of bar area, adhering to health regulations.
- Provided exceptional customer service, fostering positive guest experiences and repeat business.
- Collaborated with team members to streamline drink preparation processes during peak hours.
Security Officer
Live Nation
Albuquerque, NM
05.2022 - 10.2022
- Monitored venue security and crowd control during events to ensure safety protocols were followed.
- Conducted regular inspections of premises for potential hazards, enhancing overall security measures.
- Collaborated with local law enforcement to coordinate emergency response plans for large gatherings.
- Trained new security personnel on operational procedures and emergency protocols to maintain high standards.
Fulfillment Associate
Amazon
Albuquerque, NM
10.2019 - 08.2021
- Streamlined order processing to enhance fulfillment efficiency and accuracy.
- Coordinated inventory management to ensure optimal stock levels for timely shipments.
- Trained new associates on safety protocols and operational procedures for seamless onboarding.
- Led team initiatives to improve workflow, resulting in reduced processing times.
Education
High School Diploma -
Ruidoso High School
Ruidoso, NMSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Handling difficult customers
- Menu memorization
Timeline
Bartender/Restaurant Supervisor
IMGR&C, CATC & Ski Apache
10.2022 - 03.2026
Security Officer
Live Nation
05.2022 - 10.2022
Fulfillment Associate
Amazon
10.2019 - 08.2021
High School Diploma -
Ruidoso High School