Jennifer Wood
Cleveland,TX
Summary
- Self-motivated, dependable Travel Advisor experienced in using company guidelines and standards to promote domestic and international travel arrangements. Works well under pressure to multi-task while building professional rapport with customers. Career-minded, service-driven professional with excellent communication skills.
- Whimsical designer. Works closely with clients to create original visions, conceive designs and consistently meet deadlines. Works well independently or as part of dynamic design team.
- Dedicated Court Clerk with many years of experience in case management for criminal, civil and traffic courts from initial filing to final disposition. Skilled in case processing, scheduling, records maintenance, and providing courtroom support. Excellent work ethic and communication skills.
Overview
18
18
years of professional experience
Work History
Travel Advisor
LTW Designers of Travel
Baytown, TX
04.2022 - Current
- Organized flights, insurance, and accommodations for travelers according to their preferences.
- Maintained up-to-date knowledge of airline regulations concerning ticketing procedures and restrictions.
- Developed relationships with suppliers including airlines, hotels, cruise lines, tour operators to secure discounted rates for customers.
- Advised customers on necessary documents needed for international travel such as passport applications or visa requirements.
- Planned special events such as honeymoons or destination weddings.
- Provided detailed information about destinations such as climate conditions or points of interest at requested locations.
- Assisted customers in selecting the best possible package with the least expense.
- Handled customer complaints in a professional manner to ensure satisfaction with the service provided.
- Prepared customized itineraries based on customer needs and preferences.
Clothing Boutique Assistant
Chirping Charlee Boutique
Cleveland, TX
08.2020 - Current
- Assisted customers in selecting clothing and accessories that fit their individual style.
- Greeted customers upon entering the store and provided excellent customer service.
- Responded promptly to customer inquiries via phone or email regarding product availability or order status.
- Updated customer profiles in computer database to track preferences and purchases.
- Designed images for shirts.
- Processed payments via square.
- Printed designs for placement on shirts.
- Pressed shirts with heat presses.
Court Clerk
Liberty County Justice of the Peace 6
Cleveland, TX
01.2007 - 04.2012
- I assisted the Judge in court with defendants on criminal and civil trials.
- Processed payments for fines or fees associated with cases heard in court.
- Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
Education
High School Diploma -
Lone Star College Kingwood
Kingwood, TXSkills
- Cultural Sensitivity
- Excellent customer service
- Creativity and Innovation
- Strong interpersonal skills
- Leisure travel
- Hotel Accommodations
- Appointment Scheduling
- Inbound and Outbound Calling
- Follow-up skills
- Scheduling
- Data Entry
- Account updating
- Paperwork Processing
- Complaint resolution
References
References available upon request.
Timeline
Travel Advisor
LTW Designers of Travel
04.2022 - Current
Clothing Boutique Assistant
Chirping Charlee Boutique
08.2020 - Current
Court Clerk
Liberty County Justice of the Peace 6
01.2007 - 04.2012
High School Diploma -
Lone Star College Kingwood
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