Diana M Jaramillo
Plantation
Summary
Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Travel Advisor
Continent Travel
Boston, MA
09.1995 - Current
- Coordinated and planned hotel, leisure, air, tour and cruise travel arrangements.
- Coordinated successful tours of areas such as Latin America and the Caribbean for as many as 15 guests.
- Conversed with clients to determine destinations, financial considerations and hotel and attractions preferences.
- Customized available packages to match the customer's financial means and required accommodations.
- Handled all aspects of clients' bookings, including airfare, car rental reservations and hotel accommodations.
Cashier
Total Wine & More
Plantation, FL
11.2024 - 12.2024
- Processed customer transactions efficiently using POS systems and cash handling procedures.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
Education
GED -
Bunker Hill Community College
Boston, MA12.1994
Skills
- Travel industry experience
- Excellent customer service
- Advanced itinerary planning
- Cultural sensitivity
- Multilingual proficiency
- Retail sales
- Interpersonal communications
Languages
Spanish, Bilingual
English, Bilingual
Italian
Timeline
Cashier
Total Wine & More
11.2024 - 12.2024
Travel Advisor
Continent Travel
09.1995 - Current
GED -
Bunker Hill Community College