Jennifer Yee
Summary
Highly-motivated science major with finely tuned multi-tasking abilities and drive to foster productivity and organization. Offers focus for adaptability to technology, critical thinking and task prioritization. Received customer recognition for personable and approachable nature.
Overview
5
5
years of professional experience
Work History
Interlibrary Loan Library Assistant
University Of Mississippi
08.2021 - 05.2024
- Continuously sought opportunities to improve personal knowledge and skills related to interlibrary loan services, staying informed about industry trends and emerging technologies.
- Streamlined interlibrary loan processes by implementing a new database management system.
- Provided exceptional customer service to patrons inquiring about interlibrary loan services, addressing their needs promptly and professionally.
- Participated in outreach initiatives that promoted awareness of the library's resources and interlibrary loan services to the broader community.
Restaurant Hostess/Cashier Helper
Rosati's Authentic Chicago Pizza
04.2022 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Sales Associate
Claire's Accessories
05.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Communication Sciences And Disorders
University of Mississippi
University, MS05.2024
Associate of Arts - General Studies
Northeast Mississippi Community College
Booneville, MS05.2021
High School Diploma -
Lewisburg High School
Olive Branch, MS05.2019
Skills
- Organizational abilities
- Written and oral communication
- Effective Communication Techniques
- Critical Thinking and Problem Solving
- Adaptability to New Technologies
- Microsoft Software Proficiency
- Professional Customer Service
- Healthcare Regulations Compliance
- Multicultural Sensitivity
Timeline
Restaurant Hostess/Cashier Helper
Rosati's Authentic Chicago Pizza
04.2022 - 08.2023
Interlibrary Loan Library Assistant
University Of Mississippi
08.2021 - 05.2024
Sales Associate
Claire's Accessories
05.2019 - 03.2020
Bachelor of Science - Communication Sciences And Disorders
University of Mississippi
Associate of Arts - General Studies
Northeast Mississippi Community College
High School Diploma -
Lewisburg High School