Jennifer Y Mosby
St Louis,MO
Summary
My experience in the medical field began almost twenty years ago, and I never imagined the information I have retain in working in this field, in which I would love to continue to learn, and grow in this line of work as well as using my many years of experience to continue to be assess in medical field by way of human resources, administration, and office manager. I have an Associate degree in Computer programming, also worked for Century Link in IT department.
Overview
19
19
years of professional experience
Work History
Senior Staffing Coordinator
BJC Home Care Services
02.2021 - Current
- As a staffing coordinator, I am responsible for Admitting board, by adding and scheduling new admissions, which I assigned nurse and also chaplain or social worker to complete the admissions. Once admitted I am responsible for assigning patient care team, which include skilled nurse, social worker, chaplain, and CNA. I schedule our CNA's visit for 29 weeks until recertification time.
- I am responsible for any emergent visits that are needed throughout the work day, by assigning a nurse to see that patient, and also upon a patient's death it is my responsibility to assigned nurse, chaplain, or social worker to complete that visit.
- Scheduled meeting at 8am, 8:30a, and 3pm. I give report of assigned visits, so over new admissions, as well as send out an evening report listing all evening nurses, social worker, chaplains, on-call providers, and admins.
Administrative Assistant
BJC Home Care Services
06.2018 - 02.2021
- Administrative Assistant for Hospice Supervisor, where I managed all charts for hospice nurses, scheduled meetings, and setup luncheons. Assist with incoming calls for all of home care and hospice, where communications was notified via email.
- I handled all of training of any new call center rep to assist with incoming calls, and sending out emails.
- I used fax com system to receive incoming fax, Epic was used for documenting calls received, and reviewing patient information.
- Work alone with the the central referral intake department with scheduled meetings and organizing incoming calls.
Office Manager
ST Alexius Medical Center
03.2017 - 06.2018
- Handle all office duties as listed, setting up new appointments, return appointments, for a time share office of eight doctors
- Handle all chart updates, new patient packets, faxes, calendars, medication refill request, and handle processing of all co-pay payments, as well as assisted doctors by taking minute during patient appointments
- -System EHR
Office Manager
Alliance Home-Healthcare LLC
05.2015 - 03.2017
- Handle all aspects of office including, incoming calls, marketing which include creating flyers, assisting in website designs, and upgrade, meeting with senior homes, daycare centers, and veteran homes to promote business
- Run monthly meetings with Clients, and caregivers, as well as interview potential clients, and caregivers
Administrative Coordinator III
BRFF-Med III HIV Clinic
11.2011 - 04.2015
- Worked in Med III clinic, which is an HIV clinic, I managed front office, taking incoming calls I handled all new and existing patients, setting up follow-up appointments, and setting intake appointments for new patients
- Input all lab work needed for next appointment, scheduled any x-rays, mammograms or other outpatient clinic appointments
- Handled incoming, and outgoing mail, faxing, scanning documents into online chart, and processed any needed medication refills
- I assisted patients in the LA HAP program which provided coverage for all HIV medication to those patients that qualified
- -Epic System
IT Support
Century Link
08.2006 - 05.2010
- Taking inbounds call for all internal customers, for any password resets, application access, used vpn remote service for employees working from home
- I was assigned to a SOX program to assist in design and implementation as Century Link merged into CenturyTel
Education
Associate degree - Computer programming
Southern Technical College
Monroe La 7128008-1992
High School Diploma -
Sterlington High School
Sterlington La 7128005-1983
Skills
- Typing (90) wpm
- Critical thinking
- Attention to detail
- Project planning
- Report development
- Meeting minutes
- Business correspondence
- Patient scheduling
- HIPAA compliance
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Quality Assurance
- Application Epic system
- Telephony
- Payroll program Pay Cor
Timeline
Senior Staffing Coordinator
BJC Home Care Services
02.2021 - Current
Administrative Assistant
BJC Home Care Services
06.2018 - 02.2021
Office Manager
ST Alexius Medical Center
03.2017 - 06.2018
Office Manager
Alliance Home-Healthcare LLC
05.2015 - 03.2017
Administrative Coordinator III
BRFF-Med III HIV Clinic
11.2011 - 04.2015
IT Support
Century Link
08.2006 - 05.2010
Associate degree - Computer programming
Southern Technical College
High School Diploma -
Sterlington High School
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