Jennifer Yocum

• Delivered excellent customer service in fast-paced dining environment.

Efficiently addressed customer needs while managing high-stress situations.

Coordinated front of house operations, ensuring collaboration with back of house supervisor for seamless service.

Supported owners in managing financial operations, overseeing performance of 20 servers.

Developed and delivered training for servers on effective selling techniques and compliance with company standards.

Checked in and managed deliveries with food and beverage vendors.

Planned employee events including annual Christmas party and social outings.

Facilitated participation in over seven charity run/walks for various causes.

• Facilitated patient examinations and medical procedures for healthcare providers.
• Administered injections and treatments as instructed by physicians.
• Measured vital signs and documented medical histories to ensure thorough patient preparation.
• Managed patient records in electronic health record systems to ensure accuracy and accessibility.
• Coordinated patient appointments to optimize flow and reduce wait times.
• Educated patients on medication procedures and care instructions to improve understanding and adherence.
• Maintained HIPAA compliance to protect patient information.
• Collaborated with laboratory staff on specimen preparation for testing.

• Executed 160+ hours of technical procedures, including blood drawing, EKGs, and vital signs, ensuring accurate patient assessments.
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• Assisted healthcare providers in conducting patient examinations and medical procedures, contributing to improved patient care.
• Applied sterile techniques during finger sticks and urine dip tests, prioritizing patient safety and infection control.
• Managed patient records efficiently using electronic health record systems.

Supervised daily activities of patients while monitoring food intake and conducting weekly weigh-ins.

Conducted individual and group counseling sessions to support patient needs.

Coordinated correspondence with patients and guardians for timely follow-ups, enhancing communication and support.

Organized and reviewed patient history records to ensure treatment accuracy and medication compliance, contributing to improved patient care.

Performed data entry from information collected during patient sessions for accurate record-keeping.

Supported office staff with filing, answering phones, and scheduling, facilitating efficient daily operations.