Jennifer Young
Winchester,TN
Summary
Meticulous professional trained in traditional and modern captioning techniques. Highly accurate in documenting words and actions for official records. Confident in work and speaking during court proceedings.
Strengths include a strong command of English language, excellent listening skills, and fast typing speed. Known for maintaining confidentiality at all times, displaying professional conduct, and contributing to efficient court operations.
Overview
8
8
years of professional experience
Work History
Verbatim Hearing Reporter
Social Security Administration, SSA
Tullahoma, TN
10.2023 - Current
- Handle confidential information with discretion and professionalism.
- Attend court proceedings to accurately transcribe verbatim statements and testimony.
- Scan original documents into electronic format in order to provide an easily accessible version of the record.
- Perform administrative duties such as filing paperwork, answering phones, scheduling appointments and preparing reports.
- Read portions of transcripts out loud during proceedings.
- Record and monitored audio equipment to ensure accuracy of recordings.
- Document verbatim proceedings for official records.
- Provide technical support for courtroom audio and visual systems when necessary.
- Develop professional relationships with judges, court personnel and other reporters in order to maintain a high level of customer service.
Serving Staff Member
Filo's Tavern
Winchester, TN
11.2022 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Verify accuracy of guest checks before presenting them to guests; corrected any errors prior to finalizing payment transaction.
- Check with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Display enthusiasm and knowledge about restaurant's menu and products.
Receptionist
H & R Block Tax Services
Decherd, TN
01.2017 - 04.2019
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Processed payments and updated accounts to reflect balance changes.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
Cerification - Paralegal
The Center For Legal Studies
TSU, Chattanooga, TN04-2023
Honorable Discharge -
United States Army
Fort Jackson, NC09-2001
High School Diploma -
Centennial High School
Circle Pines, MN06-1999
Skills
- Legal terminology
- Audio equipment operation
- Proofreading proficiency
- Grammar mastery
Timeline
Verbatim Hearing Reporter
Social Security Administration, SSA
10.2023 - Current
Serving Staff Member
Filo's Tavern
11.2022 - Current
Receptionist
H & R Block Tax Services
01.2017 - 04.2019
Cerification - Paralegal
The Center For Legal Studies
Honorable Discharge -
United States Army
High School Diploma -
Centennial High School
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