Elizabeth Swinney

• Acted as first point of contact for claimants and their attorneys or non-attorney representatives.
• Verified proper working order of all Polycom recording equipment and computers in the hearing room.
  resolving any issues with or without assistance from the IT staff.
• Performed live transcription of hearings, proofreading and editing for proper grammar, spelling,
  punctuation and formatting.
• Coordinated the docket with judges, attorneys, SSA staff, and claimants to ensure hearings progressed in a timely
  manner.
• Kept precise records of hearing start and finish times, postponements, no-shows/cancellations, and case dispositions per the judge.
• Coordinated videoconference appearances by expert vocational and medical witnesses.
• Arranged for interpreters to be present via speaker phone in cases of non-English speaking claimants.
• Added to the record any hearing documents filed (examples: representative briefs, authorization for release of information, waiver of right to representation, or postponement to obtain representation).
• Fostered positive and professional working relationships with judges, attorneys, non-attorney representatives, claimants, vocational/medical experts, Social Security Administration staff, and Hearing Reporter colleagues.
• Managed all records of claimants and hearings with utmost confidentiality and discretion.
• Scanned all hearing documents into the electronic record at the end of the day's hearings.
• Submitted monthly invoices to my employer.

• Expertly transcribed pathology reports in a medical laboratory setting.
• Transcribed autopsy reports as well as consultation requests to or from outside physicians.
• Consulted with physicians and other medical professionals regarding documentation policies, procedures, and regulations.
• Responded to internal and external requests for information, upholding confidentiality of all patient information under federal HIPAA regulations.
• Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation, following up with physicians and/or staff regarding missing or needed information.

• Managed classrooms of 25-30 high school students during absences of their regular teachers.
• Kept attendance records and graded tests and papers for regular teaching staff.
• Established clear objectives for all lessons and projects.
• Employed a broad range of instructional techniques to retain student interest and maximize learning.
• Consulted with colleagues and administrators to meet and exceed teaching goals.

A) Office Support II, Dept. of School Psychological Services:

• Transcribed and processed information to generate school psychological reports, forms, and letters.
• Processed and facilitated purchase orders, invoices, outside consultation contracts, and inventory of supplies.
• Performed computer file maintenance, updating and maintaining spreadsheets.
• Communicated by email, telephone and in person, responding appropriately to inquiries from school staff, administrators, and parents/guardians.

(Laid off due to state budget cuts in 07/2009; accepted alternative placement in 08/2009 at a lower
rate of pay.)

B) Elementary Personal Care Assistant, Department of Exceptional Children Services:

• Monitored the safety and well being of (in separate time frames) one student with type 1 diabetes, one student with cerebral palsy, and 8-10 students with autism, documenting students' progress on a daily basis.
• Facilitated students' ability to become increasingly independent, assisting with daily living skills and
  preventing medical crises by administering approved food and medications (insulin).
• Substitute taught academic and Character Development classes.
• Proctored state mandated academic achievement testing.

• Hospitals: Expertly transcribed hospital admission notes, consultations, surgical procedures, laboratory and radiology notes, and discharge summaries.
• Private Practice: Expertly transcribed private practice office visit notes, including history and physical examinations,
  treatment plans, and laboratory and radiology notes. Specialty Areas: Psychiatry, Cardiology, Hematology/Oncology, Gastroenterology, Pathology.
• Meticulously identified and rectified discrepancies, inconsistencies, and deficiencies in medical documentation.
• Consulted with colleagues and professional staff regarding documentation policies, procedures, and regulations.
• Responded to internal and external requests for information, upholding confidentiality of all patient information under federal HIPAA regulations.

• Devised creative and innovative lesson plans to teach basic English skills, including reading, writing, and speaking.
• Executed lessons efficiently using creative and innovative methods per content area.
• Instructed students in structure and content of the English language, emphasizing vocabulary, spelling, grammar, and sentence structure.
• Promoted critical thinking skills by challenging students to analyze literary texts and express their interpretations in written assignments.
• Kept current on educational research and best practices by regular attendance of professional development workshops
• Managed classroom behavior effectively, implementing consistent expectations.
• Fostered a love of literature among students by introducing engaging texts from diverse genres, authors, time periods, and cultures.
• Collaborated with colleagues to develop interdisciplinary units that connected English content with other subject areas.
• Incorporated instruction techniques into daily lesson plans to address the unique needs of each learner.