Jennifer Zavala
Haltom City
Summary
Skilled Senior Detail Assistant with comprehensive experience in supporting diverse projects. Strong abilities include coordinating project details, managing documentation, and ensuring efficient workflow. Notable for making significant contributions to improving operational efficiency in previous roles.
Overview
20
20
years of professional experience
Work History
Sr. Detail Assistant
JCPenney Logistics Center
Haslet
08.2017 - Current
- Provided supplier compliance education and ensured adherence to company policies.
- Conducted audits, resolved noncompliance issues, and facilitated communication across departments.
- Managed complex account reconciliations and supported internal/external audits.
- Implemented process improvements and maintained up-to-date regulatory knowledge.
- Supported internal audit initiatives and developed corrective action plans.
- Monitored ongoing projects for legal and regulatory compliance.
- Assisted in the development of compliance policies and streamlined data management processes.
- Coordinated responses to regulatory inquiries and external audits.
- Evaluated supplier and partner relationships to ensure compliance.
- Maintained accurate records and documentation for investigations and audits.
Detail Assistant Compliance – (S.M.E) Subject Matter Expert
JCPenney Logistics
Haslet
03.2011 - 01.2017
- Quality assurance and inventory control
- Audit incoming loads: Conduct inspections of incoming shipments from vendors to check for quality issues and confirm that they meet the retailer's established standards.
- Label and package products correctly: Ensure that every item is labeled and packaged according to the retailer's precise specifications, such as barcode placement, package size, and pallet height.
- Developed compliance reports and supported documentation for regulatory submissions.
- Assisted with development of compliance objectives and strategies.
- Maintained up-to-date knowledge of industry-specific regulations.
- Supported internal investigations and recommended corrective actions.
- Managed recordkeeping systems and facilitated communication in (CCC) Centralized Compliance Capture.
Warehouse Worker/Picking/Packing/Shipping/Receiving/Towers/GOH/A-Pick/B/Pick/Exceptions
JCPenney Logistics
Haslet
08.2007 - 04.2011
- Order Fulfillment:
- Receiving Orders: Reviewing pick tickets or digital order requests that detail the required items and quantities.
- Product Retrieval: Locating and pulling products from warehouse shelves or designated storage areas.
- Accuracy & Verification: Ensuring the correct items and quantities are picked by verifying information and using scanners to track products.
- Order Preparation:
- Assembly: Building orders by grouping the retrieved items together.
- Packing & Labeling: Packing items securely, preparing shipping documents, and applying labels to boxes before they are staged for shipping.
- Shipment Management:
- Unloading: Safely unload trucks and other delivery vehicles.
- Verification: Compare the received items against the accompanying paperwork, such as purchase orders and invoices, to ensure accuracy in product and quantity.
- Inspection: Examine the condition of the goods for any damage, defects, or shortages.
Fulfillment Associate
Dillard's Distribution Center
Haltom City
05.2005 - 09.2007
- Organizing and placing goods in designated areas within the warehouse.
- Pulling, packing, and preparing orders for shipment to retail stores.
Education
High School Diploma -
Diamond Hill Jarvis High School
Fort Worth, TXSkills
- Verbal & Written Communication
- Customer Service Excellence
- Time Management & Multitasking
- Problem-Solving & Decision-Making
- Adaptability & Professionalism
- Team Collaboration & Leadership
- Advanced Excel & Microsoft Office
- Data Entry & Record Keeping
- ERP Systems & Order Processing
- Compliance & Audit Support
- Shipping & Receiving Procedures
- Inventory Control & Quality Assurance
- Analyzing business requirements
- Reviewing EDI transactions
- Identifying errors in EDI data
- Conflict Resolution & De-escalation Techniques
- Organizational & Prioritization Skills
- Active Listening & Relationship Building
- Accuracy in Documentation & Reporting
- Stress Tolerance in Fast-Paced Environments
Timeline
Sr. Detail Assistant
JCPenney Logistics Center
08.2017 - Current
Detail Assistant Compliance – (S.M.E) Subject Matter Expert
JCPenney Logistics
03.2011 - 01.2017
Warehouse Worker/Picking/Packing/Shipping/Receiving/Towers/GOH/A-Pick/B/Pick/Exceptions
JCPenney Logistics
08.2007 - 04.2011
Fulfillment Associate
Dillard's Distribution Center
05.2005 - 09.2007
High School Diploma -
Diamond Hill Jarvis High School