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 Dynamic and results-driven professional with extensive bartending and management experience at OH pizza and brew. Proven expertise in creative mixology and outstanding customer service, enhancing guest satisfaction and loyalty. Skilled in task delegation and complaint handling, consistently fostering a positive work environment while ensuring compliance with sanitation standards and responsible alcohol service.  Top-notch bartender delivers prompt, friendly service and prepares and presents food and drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences. 

Dynamic professional with a proven track record in complex problem-solving and leadership, honed across roles from bartender/manager at Gordos Cuban Cuisine to office management at Sidus Space. Excelled in environments requiring strict health codes compliance and effective team coordination. Bilingual in Spanish and English, adept at enhancing operational efficiency and customer satisfaction.

Experienced bartender adept at working with customers and coworkers. Hard working and professional with the ability to adapt to difficult situations.

Motivated and adaptable professional with a background as a Server and Automotive Service Writer. Leveraging exceptional customer service skills, team collaboration, and communication expertise to contribute to the mission of the organization and efficiency.

Jennifer Zylstra

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