Jennifer A Samardak
Smyrna,TN
Summary
Meticulous and engaging software professional, skilled at motivating and supporting a team, building rapport and positive relationships with customers, and managing time to create a genuine work-life balance. Broad range of experience, from social work and mental health, through software implementation and very basic code and SQL skills. Thrives on learning, challenges, and collaboration.
Overview
19
19
years of professional experience
Work History
Implementation Specialist/ Implementation Clinical Lead
Qualifacts
Nashville, TN
11.2013 - Current
- Assisted in development of and currently maintain Implementation Project Plan along with corresponding agendas and supporting documentation
- Developed, with my team, our current document management system that more efficiently meets the needs of the Implementation team
- Developed, with a training lead, an updated Train the Trainer methodology that focused on specific customer workflows
- Led presentations regarding current, new, and upcoming features at multiple company conferences
- Led collaborative Implementation Team meetings
- Became a subject matter expert in the areas of integrations, state reporting, and just about every module and link in our software
- Provided on boarding and ongoing support to team members
- Engaged agency teams with the implementation process; encouraging and developing collaborative relationships that build references customers
School-Based Therapist/ Supervisor/ EHR Implementation
Pastoral Counseling Service
Akron, OH
01.2010 - 11.2013
- Provide school-based mental health services to children in the Akron Public School District
- Attend IEP meetings and support the children and families involved
- Provide general supervision to licensed staff
- Provide working supervision to Licensed Social Workers
- Maintain compliance with own documentation and monitor compliance for those under my supervision
- Participated as a Core Team member to successfully implement an EHR platform
- Facilitated development of workflows that decreased time spent on paperwork and increased efficiency of staff
- Led training for the EHR platform for all clinical staff
- With Core Team, moved company culture towards a collaborative environment by focusing on End User input and interdepartmental involvement in all processes of the EHR implementation
Guardian ad Litem
Summit County Juvenile Court
Akron, OH
10.2006 - 12.2009
- Advocate for the best interest of children in the court setting for children who are involved with Summit County Children Services
- Meet with children in the home, school, community, and residential settings
- Provide the court with documentation regarding recommendations of best interest
- Testify on the record in court regarding recommendations of best interest
Education
Master of Social Work - Social Work
The University of Akron
05.2004
Bachelor of Music - Woodwind Performance, Flute
The University of Akron
05.1999
Skills
- Software Implementation
- Clinical Workflow Analysis and Development
- Team Leadership
- Public Speaking
- Team Development
- Mental Health Assessment
- Cognitive Behavioral Therapy
- Read and Parse Code
Additional Information
Bsides Nashville, 2014 - Current
- Member of the Organizing Committee
- Volunteer Coordinator
DSM 5 Field Trials, 2011
- Participated in the DSM 5 Field Trials in Clinical Practice Settings
Running, 2009 - Current
- 5K, favorite short distance
- Half Marathon, favorite long distance
Timeline
Implementation Specialist/ Implementation Clinical Lead
Qualifacts
11.2013 - Current
School-Based Therapist/ Supervisor/ EHR Implementation
Pastoral Counseling Service
01.2010 - 11.2013
Guardian ad Litem
Summit County Juvenile Court
10.2006 - 12.2009
Master of Social Work - Social Work
The University of Akron
Bachelor of Music - Woodwind Performance, Flute
The University of Akron