Jennifer Ahdahlia Moreno Lopez
Tolleson,Arizona
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position with the Department of Child Safety and build a path to be successful. Recent ASU graduate with a Bachelor of Science (B.S.) focused on Criminology and the Criminal Justice System. Have the necessary competency that can create a better and safer system for low resourced children/ families in Arizona's communities such as the Maricopa County. Ready and fully dedicated to help team achieve company goals. Hold a strong passion and natural drive to want to assist children who are either at risk, or experiencing unfortunate neglect, such as physical, emotional , and sexual abuse.
Overview
7
7
years of professional experience
Work History
Behavioral Health Technician
Centria Autism Services
09.2020 - Current
- Prepared and submitted daily reports to management on over 10 different cases of autism spectrum disorder.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisting behavior analysts to implement behavior reduction and help young children with their verbal and social skills.
- Developed and maintained positive relationships with clients to create safe and supportive environments.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Adapt to different environments and client behaviors for specific children.
Treatment Coordinator
Cute Smiles 4 Kids & Orthodontics
09.2019 - 08.2020
- Laid out potential payment plans for over 80 patients a week.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Faxing and emailing different forms such as medical consults or release of medical record
- Answered Phone calls and providing answers to patient questions
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Explained treatment choices to patients and helped determine best options.
Server
IHOP Restaurants LLC
02.2016 - 01.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Science - Criminology & Criminal Justice
Arizona State University
Downtown Phoenix, Arizona05.2023
High School Diploma -
Trevor Browne High School
Phoenix, AZ05.2018
Skills
- Patient Health Information Access
- Skill-Building Exercises
- Active listening skills
- Problem solving skills in negative situations,
- Patient Data Management Systems
- Progress Documentation
- Safety Behaviors
- Creative Thinking
- Technological Skills and ability to continue learning
- Reading Comprehension
- Safety Management
- HIPAA Requirements
- Treatment Planning
- Perseverance and motivation to complete tasks in very well timed manner
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Behavioral Health Technician
Centria Autism Services
09.2020 - Current
Treatment Coordinator
Cute Smiles 4 Kids & Orthodontics
09.2019 - 08.2020
Server
IHOP Restaurants LLC
02.2016 - 01.2018
Bachelor of Science - Criminology & Criminal Justice
Arizona State University
High School Diploma -
Trevor Browne High School
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