Jennifer A Lee
Marketing/Sales
Defiance,OH
Summary
Encouraging team member, manager, and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Founder, Owner
Mac'd By JL
11.2017 - Current
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Created organization's mission and vision statements
- Created 2 websites for business use
- Conducted target market research to scope out industry competition and identify trends.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Generated revenues yearly and effectively capitalized on industry growth.
- Defined company roles and responsibilities to establish and enhance processes.
- Established foundational processes for business operations.
- Managed day-to-day business operations.
- Trained and motivated 6 employees to perform daily business functions.
- Consulted with customers to assess needs and propose optimal solutions.
Account Manager
Apex Systems
10.2016 - 11.2017
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Co-managed team of 5 recruiters.
Account Manager
Aerotek Staffing
04.2014 - 10.2016
- Maintained and grew business for East side of Minnesota
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Developed and implemented strategies to increase client retention.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met and exceeded company expectations of 10 meetings/week and 100+ phone calls to create and maintain relationships, create client solutions, and ensure business retention.
Education
Bachelor of Science - International Business Marketing & French Language
St. Cloud State University
St. Cloud, MN05.2013
High School Diploma -
Southeast Polk High School
Pleasant Hill, IA05.2008
Skills
- Marketing
- Brand Management
- Quality Improvement
- Excellent Verbal and Written Communication
- Coaching and Mentoring
- Sales Leadership
- High aptitude for completing research
- Product Development
- Microsoft Office, Salesforce, Excel, PowerPoint, Website Development
- Customer Relations
- Initiative and self-direction
- Strong organizational skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t believe everything you think.
Byron Katie
Timeline
Founder, Owner
Mac'd By JL
11.2017 - Current
Account Manager
Apex Systems
10.2016 - 11.2017
Account Manager
Aerotek Staffing
04.2014 - 10.2016
Bachelor of Science - International Business Marketing & French Language
St. Cloud State University
High School Diploma -
Southeast Polk High School
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