Jennifer Andrea Meils-Gecho
Peoria,AZ
Summary
Home Polished and professional Boutique Manager with proven skills in driving substantial sales. Offers demonstrated expertise in customer home segment sales, marketing and customer relations. Successful at building niche store environments and stellar market reputation. Clever Designer with natural gifts in home décor. Outstanding leadership, drawing and researching talents. Consistently recognized for fresh and innovative ideas. Excellent self-promotion, interpersonal and active listening skills. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Driver
Lyft
04.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Transported over 2,500 to their destination safely.
Designer, Sales Manager, Boutique Manager
Elite Shutters and Blinds
01.2012 - 09.2021
- In home design consultant and Boutique manager.
- Handled all aspects of sale: Visiting client in home, Designing project, Measuring for product, Ordering, Customer Support via in person, email, and phone. Sold over 1 million dollars my last year.
- Always in top 5 of sales staff.
- Great reviews in Google and Yelp for Happy Valley showroom.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases
- Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet targeted goals
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Stayed on track to exceed 15% growth by skillfully managing personnel, inventory and marketing resources
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends
- Organized promotional events and interacted with community to increase sales volume
- Managed team of full-time and part-time staff, trained new workers and monitored performance
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives
Department Manager
Lowes Home Improvment
01.2007 - 01.2012
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Communicated with managers of other departments to maintain transparency.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Completed several inventory logs and reorder logs weekly.
- Improved sales in department 500% in first year. Annual increased by 20% 3 years following.
Education
Associate Degree in Culinary Arts - culinary arts
Clark College
Vancouver, WA01-1998
Skills
- Sales Consultant
- Schedule Management
- Problem-Solving
- Customer Service
- Relationship Building
- Attention to detail
- Teamwork and collaboration
- Order management
- Licensed in Life, Health and Accidental for Arizona
Enjoy Making Jewelry, hiking, traveling and Meeting new people.
Before I could walk or talk, coloring was my jam. Creativity is in my blood and being friendly is no different. I deeply enjoy meeting others, listening to them, and helping them solve problems. From Home improvement to travel destinations, I'm your girl. I do it all with a smile and ease that is perfect for building relationships. At home we have family art night, eatery hops, moving going, and hiking trail finds. On the guilty side we do watch far to much anime.
Timeline
Driver
Lyft
04.2022 - Current
Designer, Sales Manager, Boutique Manager
Elite Shutters and Blinds
01.2012 - 09.2021
Department Manager
Lowes Home Improvment
01.2007 - 01.2012
Associate Degree in Culinary Arts - culinary arts
Clark College
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