Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Arellano

Dumfries,VA

Summary

Dynamic Billing Assistant at Tepeyac OB/GYN with strong analytical skills and a proven track record in reducing billing discrepancies, enhancing revenue collection rates, and improving patient satisfaction. Adept at multitasking and financial recordkeeping, fostering positive relationships with patients, clinical staff and insurance providers to ensure strong financial stability.

Overview

8
8
years of professional experience

Work History

Billing Assistant

Tepeyac OB/GYN
10.2019 - Current
  • Collaborated with healthcare providers to obtain necessary documentation for accurate claim submissions.
  • Reduced billing discrepancies to maximize reimbursements by diligently reviewing medical coding and ensuring accuracy in data entry.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Communicated with insurance providers to resolve denied claims.
  • Enhanced revenue collection rates with timely follow-ups on outstanding claims and appeals.
  • Enhanced patient satisfaction by promptly addressing and resolving billing inquiries or disputes.
  • Facilitated successful contract negotiations, constructing financial rate structures and drafting contract language with non-profit organizations.

Patient Care Manager

Public Partnerships LLC
03.2017 - 03.2020
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support and companionship to patients and their families during challenging times, fostering trust and strong relationships.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.

Education

Associate of Science -

Northern Virginia Community College
Manassas, VA
06-2002

Skills

  • Leadership, motivation and goal-setting abilities
  • Analytical and problem-solving abilities
  • Adaptability and flexibility
  • Multitasking and organization
  • Financial recordkeeping

Timeline

Billing Assistant

Tepeyac OB/GYN
10.2019 - Current

Patient Care Manager

Public Partnerships LLC
03.2017 - 03.2020

Associate of Science -

Northern Virginia Community College

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